Jason Griffing of OneVision Resources goes over what the ancient philosophy of Stoicism can teach us about facing the toughest of situations.
Jason Griffing's Recent Articles
Giving service a prominent role in sales and project execution can set an integrator’s service team up for ultimate success.
Integrators can leverage Simon Sinek’s ‘Golden Circle’ concept to enhance relationships with clients and improve business.
Using piecemeal solutions instead of a ticketing system to manage your service may be hampering your client experience.
Too few integrators in the industry understand what’s involved in implementing service plans … until it’s too late.
It’s hard to make the project-to-service transition, but these three pillars of a service-first approach will help get you started. For more info, attend OneVision’s service workshop at CEDIA 2017.
One sentence tucked into Amazon’s smart-home service offering is evidence that Amazon intends to get involved on every part of the home technology installation value chain, including exceptional customer service.
To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.
Waiting for the right time to pitch your clients on service plans to gain recurring revenue? Here’s why summer is the perfect time to make the leap.