RMR

All In RMR

DISH Enhances Custom Integration Program with RMR

DISH Custom Integrators are now eligible for a $20 monthly incentive for qualifying service activations.

Jocelin Damien · April 15, 2019

Integrator Solves High-Volume MDU Sales Dilemma with Digital Portal

Using a ‘Build-A’Bear’ model, Service Tech AV in Austin develops its own digital sales portal to enable a two-person sales team to handle hundreds of condo technology sales simultaneously.

Jason Knott · April 10, 2019

New Vivint Pro Program is ‘Dream’ RMR Opportunity for Home-Tech Channel

New Vivint Smart Home Authorized Pro program enables home-tech pros to earn RMR and product margins on alarm and home-automation systems and services, leaving all the heavy lifting to Vivint.

Julie Jacobson · April 09, 2019

Requiring a Service Contract… Will It Work?

Service Tech Audio Visual in Austin, Texas, shuns ‘indentured servant’ label with clients and sets policy that requires customers to sign a service contract.

Jason Knott · April 08, 2019

Apple TV+ and Apple Arcade Underscore the Need for Robust Home Networks and RMR

Streaming media consumes an enormous amount of bandwidth. As more users in the home stream video and gaming content integrators should be prioritizing enterprise-grade networks for their clients’ homes.

Robert Archer · April 01, 2019

Dish Enhances Custom Integration Program with RMR Bonuses

Dish’s Network Custom Integration program has been enhanced to include paying integrators a set monthly revenue-share fee.

Andrew Nichols · March 21, 2019

Best Buy Hits 1M Subscribers for $199 Total Tech Support Program

Best Buy passes 1 million members for annual $199 Total Tech Support service in less than one year. BBY stock price skyrockets 17%.

Jason Knott · February 28, 2019

A Day in the Life of a Remote Service Team

Service calls range in complexity — from simple fixes to catastrophic failures — highlighting the need for remote service capabilities to de-escalate clients, determine priority and use the service call as a sales opportunity.

Jason Knott · January 25, 2019

OneVision Resources Announces First-Ever Dedicated Service Conference

To be held in Boston May 28-30, 2019, the OneVision 1NSIGHT Summit will unite forward-thinking integrators and experts in service to discover and share proven service strategies.

CE Pro Editors · January 25, 2019

RMR Service Plan Success Story… in Plumbing!

San Diego HVAC/plumbing company charges $20/month VIP Advantage Membership program for clients. Why can’t you?

Jason Knott · January 25, 2019