RMR

All In RMR

ADT’s Q1 Revenues Boosted by Upfront Install Payments vs. RMR

ADT’s Defenders acquisition puts emphasis on upfront paid transactions for installations versus the subsidized RMR business model.

Jason Knott · May 11, 2020

CE Pro 100 logo 2020 small

CE Pro 100: Building Dream Teams in 2020

The annual CE Pro 100 list of the highest revenue custom installation companies reports 8.6% growth in 2019, with commercial projects on the rise.

Jason Knott · May 01, 2020

Luxul ProWatch RMM

Luxul ProWatch Assists with Remote Management & RMR

The free cloud management service for connected devices enables easy access for troubleshooting, firmware updates, online/offline status, potential recurring revenue and more.

Arlen Schweiger · April 30, 2020

Chicago Integrator Rebrands to Attract Elite Clientele

Avidia spruces up its website and reduces its number of projects with goal of tripling its average project size.

Jason Knott · April 21, 2020

parasol bravas logos

Parasol Tailors White-Glove Support Service for Bravas

Coronavirus outbreak emphasizes need for Bravas Support program of 24/7 remote support from Parasol across all 15 of its locations.

Jason Knott · April 21, 2020

Will COVID-19 Make Voice the Primary Means of Control?

ABI Research says voice control could solve reticence among homeowners to touch light switches, touchpanels, thermostats, remote controls and door handles.

Jason Knott · March 18, 2020

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Nationwide Debuts Tech Support Program for Members’ Clients

Nationwide Marketing Group’s Complete Home Tech Support is post-installation tech support program for members to offer their clients at $199 for 3 years.

Jason Knott · March 16, 2020

NYC Boys & Girls Club Receives $1 Million Tech Infusion

Why and how AV Design & Integration took on the commercial project installing $1M in technology for the Madison Square Boys & Girls Club in Harlem.

Jason Knott · February 28, 2020

Best Buy’s Strong Growth Driven by In-Home Service Success

Posting 12 straight quarters of growth, Best Buy conducts 250,000 free in-home consultations in FY2020. Total Tech Support hits 2.3M subscribers.

Jason Knott · February 28, 2020

Napco HQ

Napco Reports Strong Q2 Performance

Napco says its net sales rose 4% in Q2 and the company increased its recurring service revenue by 44%.

Rodney Bosch · February 06, 2020