RMR

All In RMR

RMR Service Plan Success Story… in Plumbing!

San Diego HVAC/plumbing company charges $20/month VIP Advantage Membership program for clients. Why can’t you?

Jason Knott · January 25, 2019

Former ADT CEO: $10/Month, No-Term Alarm Contracts Sold Online Are Future

Former ADT CEO Tim Whall says the future of smart home security is $10 per month, no-term monitoring contracts sold online to clients. Residential dealers need to transition to higher upfront equipment fees.

CE Pro Editors · December 21, 2018

Internet-Based Alarm Monitoring Can Be Safer than Cellular. Say What?

Cellular might seem more reliable than Internet for communications between alarm systems and central stations, but what happens when CDMA sunset kills millions of pro-monitored security systems?

CE Pro Editors · December 14, 2018

ConnectWise Acquires Sienna Group, Adds Data Security to Productivity Suite

ConnectWise, a leading provider of productivity software for home-technology integrators and other service providers, will now offer cybersecurity services with the acquisition of Sienna Group.

CE Pro Editors · December 05, 2018

$9M Smart-Home Integrator Sells Biz to Employee and Top Client: Big Growth Planned

Greg Simmons and partner have sold their Las Vegas security and home-automation firm Eagle Sentry to long-time sales manager Cory Reif and top client Mark Lindsey, whose home is “the greatest showroom on Earth.”

Julie Jacobson · November 30, 2018

Best Buy to Focus on Total Tech Support as ‘Giftable’ Holiday Item

Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.

Jason Knott · November 21, 2018

The New AV-as-a-Service (AVaaS) Paradigm: You Might be Selling it, Without Even Knowing it

During this year’s Total Tech Summit, panelists suggested selling A/V as a service is more about talking to your customers in new ways, rather than launching something entirely new.

D. Craig MacCormack · November 14, 2018

Calving and Camping: Reviewers Share 15 Real-Life Applications for Wire-free Arlo Go Cam

Arlo Go customers use the wire-free, battery-powered cameras to monitor calving, inverter battery levels, construction sites, weather and other conditions that require remote surveillance where Wi-Fi won’t go.

Julie Jacobson · November 07, 2018

Resideo’s Security, Home-Automation IPO: Comparing REZI, CTRL, ALRM

After IPO, Honeywell spinoff Resideo (NYSE: REZI) joins Control4 and Alarm.com as the only pure-play, pro-centric security and smart-home stocks. We compare 12 publicly traded competitors.

Julie Jacobson · October 30, 2018

How to Maintain Strong RMR

ConnectWise suggests developing a solid service plan and following through with it to the end to keep RMR on track.

Lisa Montgomery · October 24, 2018