Improve Your Customer Service with One Simple Phrase
To elevate your customer service offering and start raking in the recurring revenue, focus less on how your…
News July 5
Latest In: Customer Service
What Magnolia’s ‘Mag Care’ Remote Support Says about the Future of Service
There are two big lessons home technology integrators can take away from the news that Best Buy’s Magnolia…
News June 144 Software Tools to Help You Deliver the Best Customer Support
Do you have the software it takes to deliver great customer support?
News June 8How Texadia Systems Grew to $6.2M in Sales in Just 3 Years
Texadia Systems focuses on several niche markets, including commercial relocation projects, design/build A/V projects, high-end custom homes and…
News June 6
5 Steps to Combat Key-Person Dependency on Your Service Team
Key-Person Dependency describes when an organization relies too heavily on the knowledge or ability of one person. It's…
News May 17Why Customer Service Is the Last True Smart-Home Differentiator
Changes in the smart-home landscape — like IP-control, open-API’s, drag-and-drop programming and pre-configured UI's — are bringing technological…
News May 17How to Use Emotional Intelligence to Excel in Customer Service
Emotional intelligence, or EQ, has been called 'the other kind of smart.' Here's how to use it to…
News May 15Why You Shouldn’t Approach Service with a Project Mentality
The skills required for a good project team don’t necessarily overlap with the skills required for a good…
News May 2CE Pro Presents 2017 Quest for Quality Awards: Service Is Still King
More than 7,400 votes from integrators identify the CE Pro 2017 Quest for Quality Award winners for outstanding…
News April 4Spotlight on Quest for Quality Awards
Q4Q Awards Spotlight Sponsors
Latest Products
