Do you have the software it takes to deliver great customer support?

Texadia Systems focuses on several niche markets, including commercial relocation projects, design/build A/V projects, high-end custom homes and multi-dwelling units (MDUs).

Key-Person Dependency describes when an organization relies too heavily on the knowledge or ability of one person. It's a risky situation for a business, especially when it comes to your service team.

Changes in the smart-home landscape — like IP-control, open-API’s, drag-and-drop programming and pre-configured UI's — are bringing technological barriers down and making it easier for competitors to enter the market. How, then, will you differ

Emotional intelligence, or EQ, has been called 'the other kind of smart.' Here's how to use it to your advantage to beat your competitors in customer service.

The skills required for a good project team don’t necessarily overlap with the skills required for a good service.