Quest For Quality Awards

All In Quest For Quality Awards

RTI’s New XP-8v Home Automation Controller Packs Most Powerful Processor Ever

An 1GHz i.MX53 processor powers new XP-8v home-automation controller from RTI, built for commercial jobs and large-scale residential installations.

Robert Archer · January 19, 2018

3 Ways to Step Up Your Customer Service Game

It’s hard to make the project-to-service transition, but these three pillars of a service-first approach will help get you started. For more info, attend OneVision’s service workshop at CEDIA 2017.

Jason Griffing · August 16, 2017

Improve Your Customer Service with One Simple Phrase

To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.

Jason Griffing · July 05, 2017

How to Use Emotional Intelligence to Excel in Customer Service

Emotional intelligence, or EQ, has been called ‘the other kind of smart.’ Here’s how to use it to your advantage to beat your competitors in customer service.

Jason Griffing · May 15, 2017

CE Pro Presents 2017 Quest for Quality Awards: Service Is Still King

More than 7,400 votes from integrators identify the CE Pro 2017 Quest for Quality Award winners for outstanding customer service, tech support and more.

CE Pro Editors · April 04, 2017

12 Companies Earn Integrator ‘Kudos’ in CE Pro’s Quest for Quality

While they didn’t make our annual Quest for Quality Awards list, companies like AudioControl, Stewart Filmscreen, One Firefly, eero and others were passionately singled out by dealers in their Q4Q entries.

CE Pro Editors · April 01, 2017

2017 CE Pro Quest for Quality Voting Now Open

Take this quick Quest for Quality survey to show recognition for your top suppliers and distributors that provide the best ‘non-product’ services like customer service, technical training, shipping, dealer programs and more. For 2017, new categories have been added for RMR Support Programs and Software.

CE Pro Editors · February 07, 2017

16 Powerful Phrases to Use When Responding to Customer Service Emails

Proper tone matters. Follow these 5 key ingredients and 16 exact phrases to craft more effective emails with clients who request service/support.

Joseph Kolchinsky · September 01, 2016

9 Manufacturers Win Integrator ‘Kudos’ in CE Pro’s Quest for Quality

To reflect some of the passionate responses we received from our annual Quest for Quality Award entries, CE Pro has again this year added to the awards a “Category Kudos” honor that recognizes manufacturers working hard to serve integrators.

CE Pro Editors · April 01, 2016

CE Pro Announces 2016 Quest for Quality Winners

Our 6th annual Quest for Quality Awards puts vendors and distributors in the industry spotlight, thanks to nearly 7,200 readership votes in recognition of their outstanding services.

CE Pro Editors · April 01, 2016