At ISE 2018, Control4 introduces most affordable smart-home controller yet: CA-1 with Wi-Fi, ZigBee, optional Z-Wave targets production-home builders.
Julie Jacobson · February 05, 2018
An 1GHz i.MX53 processor powers new XP-8v home-automation controller from RTI, built for commercial jobs and large-scale residential installations.
Robert Archer · January 19, 2018
It’s hard to make the project-to-service transition, but these three pillars of a service-first approach will help get you started. For more info, attend OneVision’s service workshop at CEDIA 2017.
Jason Griffing · August 16, 2017
To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.
Jason Griffing · July 05, 2017
Emotional intelligence, or EQ, has been called ‘the other kind of smart.’ Here’s how to use it to your advantage to beat your competitors in customer service.
Jason Griffing · May 15, 2017
More than 7,400 votes from integrators identify the CE Pro 2017 Quest for Quality Award winners for outstanding customer service, tech support and more.
CE Pro Editors · April 04, 2017
While they didn’t make our annual Quest for Quality Awards list, companies like AudioControl, Stewart Filmscreen, One Firefly, eero and others were passionately singled out by dealers in their Q4Q entries.
CE Pro Editors · April 01, 2017
Take this quick Quest for Quality survey to show recognition for your top suppliers and distributors that provide the best ‘non-product’ services like customer service, technical training, shipping, dealer programs and more. For 2017, new categories have been added for RMR Support Programs and Software.
CE Pro Editors · February 07, 2017
Proper tone matters. Follow these 5 key ingredients and 16 exact phrases to craft more effective emails with clients who request service/support.
Joseph Kolchinsky · September 01, 2016
To reflect some of the passionate responses we received from our annual Quest for Quality Award entries, CE Pro has again this year added to the awards a “Category Kudos” honor that recognizes manufacturers working hard to serve integrators.
CE Pro Editors · April 01, 2016
