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Best Buy

Best Buy’s Geek Squad Rolls Out $200 Total Tech Support Nationwide

By Andrew Nichols · May 24, 2018 • A Total Tech Support membership features unlimited support from Geek Squad, including in-store repairs, appliance installation, and computer-setup.

Best Buy Smashes Q4 Revenues

By Jason Knott · March 1, 2018 • Best Buy's Q4 revenue grows 9% to $15.3B. Fiscal year growth ends at 5.6% to $42B.

Top 5 Home Tech Trends for 2018: From Smart Home Services to ‘Chief Security Officers’

By Julie Jacobson · February 19, 2018 • Mass-market smart-home services, converging physical and digital security, tunable white lighting, MDU installs, and video projection comprise CE Pro's Top 5 Home Technology Trends and Opportunities for residential integrators in 2018.

10 Indications 2018 Will be a Big Year for Smart Home Installations

By Julie Jacobson · December 29, 2017 • As smart-home products go mainstream, and IoT becomes ever more hyped and confusing, we should see more demand for professional installations.

Best Buy ‘Excited’ about In-Home Advisory Service for Holidays

By Jason Knott · November 17, 2017 • Best Buy reports Q3 domestic revenue growth of 3.6% to $8.5B, led by smart home. Touts in-home advisory service for holiday season.

Responding to ADT Lawsuit, Ring Refunds ‘Protect’ Pre-orders, Promises New Model

By Julie Jacobson · November 8, 2017 • Ring refunds preorders for Ring Protect, Best Buy pulls promos, smart home and security industries pray for ADT win in lawsuit claiming Ring stole IP from Zonoff, ADT’s development partner.

CEDIA Dealers Shouldn’t Trust Amazon as Smart-Home Partner, Says Industry Veteran

By Chuck Schneider · October 13, 2017 • Smart-home pros would be 'foolhardy' to trust Amazon's intentions in launching 'Custom Home Services' for CEDIA-certified installers.

Best Buy Lays Out Massive Smart Home Service Expansion Plan

By Jason Knott · October 2, 2017 • Aiming to hit $43B in revenue by 2021, Best Buy will expand Smart Home Powered by Vivint home automation and security to 450 stores, add 1,500 dedicated smart home employees.

Best of DIY and Pro: UL-Listed Security Hub with SmartThings Inside, Monitored by ADT, Built on 2GIG

By Julie Jacobson · October 2, 2017 • Best Buy to sell new 2GIG-based security panel with Samsung SmartThings home-automation hub inside, including ZigBee, Z-Wave, Wi-Fi, security-sensor, and cellular radios. Presumably UL-listed for fire and life safety, with no-contract monitoring by ADT. (Julie Jacobson / CE Pro)

Deja Vu? Best Buy Takes on Amazon with In-Home Consultation Program

By Chelsea Cafiero · August 30, 2017 • Best Buy CEO says new home advisor program is one way the company plans to open up 'lately' customer demand for smart-home technology.

Best Buy Stock Dips as Amazon Officially Launches Smart Home Services

By Chelsea Cafiero · July 10, 2017 • Amazon Smart Home Services has launched in-home consultations — yes, the same thing CE Pro editor Julie Jacobson checked out earlier this year. But does it take direct aim at Best Buy's Geek Squad?

Former Magnolia A/V CEO Jim Tweten Joins CE Pro 100 Integrator

By Jason Knott · June 20, 2017 • Former Magnolia A/V president/CEO and CTA Hall of Famer Jim Tweten joins CE Pro 100 integration firm Signals AV in Southern California.

What Magnolia’s ‘Mag Care’ Remote Support Says about the Future of Service

By Joseph Kolchinsky · June 14, 2017 • There are two big lessons home technology integrators can take away from the news that Best Buy’s Magnolia will offer remote network support, called Mag Care.

Best Buy Reports Strong Q1; Boosts Full-Year Outlook

By Jason Knott · May 25, 2017 • Best Buy's stock leaps 13% in pre-market trading after reporting 1.5% domestic revenue growth in Q1. Outlook for year boosted to 2.5% growth.

Best Buy’s Magnolia Launches Mag Care Remote Network Support, Powered by Domotz

By Julie Jacobson · May 19, 2017 • New Mag Care app, powered by Domotz, is being deployed by Best Buy's Magnolia to help customers monitor their own networks and to enable remote tech-support from Magnolia specialists.

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