Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.
Jason Knott · May 24, 2019
The big-box retailer’s turnaround is rooted in retooling the customer experience. Companies serving higher-end clientele can take cues from how Best Buy created 15x multiple on tech support recurring revenue.
Joseph Kolchinsky · May 21, 2019
The 20th annual CE Pro 100 list of the highest-revenue custom installation companies reports $2.02 billion in custom revenues, plus 13% growth predicted for 2019.
Jason Knott · May 01, 2019
Best Buy has announced Corie Barry as its new CEO, Mike Mohan as president and COO, and Hubert Joly as executive chairman of the board.
CE Pro Editors · April 15, 2019
Stock prices for public companies in the smart home, consumer electronics, IoT and custom integration markets drop 19% on average in 2018. Sonos, ADT IPOs skid downward.
Jason Knott · January 02, 2019
2018 was big for mergers, acquisitions, IPOs, spinoffs, and other transactions in home electronics, including IoT, smart home, lighting, security, audio/video, wellness and the installer channel.
Julie Jacobson · December 31, 2018
Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.
Jason Knott · November 21, 2018
Best Buy and Vivint have decided to stop selling the ‘Best Buy Smart Home by Vivint’ line of products, according to a recent quarterly earnings report.
CE Pro Editors · August 29, 2018
Best Buy may be looking to expand its RMR after acquiring personal emergy response company GreatCall, which currently has over 900,000 paying subscribers.
CE Pro Editors · August 17, 2018
Sonos will offer 13.9 million shares at $17 to $19 per share to raise $263M when it goes public.
Jason Knott · July 23, 2018
