Vermont Orders ‘Big-Box’ Retailers to Cease Sales of Consumer Electronics
Vermont governor orders Best Buy, Walmart and others to halt in-person sales of ‘non-essential items’ to halt spread of coronavirus.
Jason Knott · April 02, 2020
Best Buy
All In Best Buy
Best Buy Stops In-Home Installs, Shifts to All Virtual Support
Best Buy experiences surge in demand for home office equipment from coronavirus outbreak. In-home installations and consultations are halted.
Jason Knott · March 23, 2020
Best Buy’s Strong Growth Driven by In-Home Service Success
Posting 12 straight quarters of growth, Best Buy conducts 250,000 free in-home consultations in FY2020. Total Tech Support hits 2.3M subscribers.
Jason Knott · February 28, 2020
Smart Home Stocks Compile 29% Gains in 2019
50 public companies engaged in the smart home industry average a stock price increase of 29% in 2019. UEI, Napco Security are biggest winners.
Jason Knott · January 02, 2020
Best Buy Hits 2M+ Total Tech Support Subscribers
Best Buy stock surges on growth in Services sector driven by Geek Squad Total Tech Support. New ‘Total Tech Support with Networking’ package to launch.
Jason Knott · November 26, 2019
Best Buy Learns ‘Ton of Surprises’ from Total Tech Support Clients
Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.
Jason Knott · May 24, 2019
What Integrators Can Learn From Best Buy
The big-box retailer’s turnaround is rooted in retooling the customer experience. Companies serving higher-end clientele can take cues from how Best Buy created 15x multiple on tech support recurring revenue.
Joseph Kolchinsky · May 21, 2019
2019 CE Pro 100: Top Home-Tech Installation Firms Up RMR, Predict 13% Growth
The 20th annual CE Pro 100 list of the highest-revenue custom installation companies reports $2.02 billion in custom revenues, plus 13% growth predicted for 2019.
Jason Knott · May 01, 2019
Best Buy Appoints New CEO, President, and Executive Chairman
Best Buy has announced Corie Barry as its new CEO, Mike Mohan as president and COO, and Hubert Joly as executive chairman of the board.
CE Pro Editors · April 15, 2019
Smart Home, Consumer Electronics Stock Prices Tank in 2018
Stock prices for public companies in the smart home, consumer electronics, IoT and custom integration markets drop 19% on average in 2018. Sonos, ADT IPOs skid downward.
Jason Knott · January 02, 2019
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