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RMR

Former ADT CEO: $10/Month, No-Term Alarm Contracts Sold Online Are Future

By CE Pro Editors · December 21, 2018 • Former ADT CEO Tim Whall says the future of smart home security is $10 per month, no-term monitoring contracts sold online to clients. Residential dealers need to transition to higher upfront equipment fees.

Internet-Based Alarm Monitoring Can Be Safer than Cellular. Say What?

By By Russell Vail · December 14, 2018 • Cellular might seem more reliable than Internet for communications between alarm systems and central stations, but what happens when CDMA sunset kills millions of pro-monitored security systems?

ConnectWise Acquires Sienna Group, Adds Data Security to Productivity Suite

By CE Pro Editors · December 5, 2018 • ConnectWise, a leading provider of productivity software for home-technology integrators and other service providers, will now offer cybersecurity services with the acquisition of Sienna Group.

$9M Smart-Home Integrator Sells Biz to Employee and Top Client: Big Growth Planned

By Julie Jacobson · November 30, 2018 • Greg Simmons and partner have sold their Las Vegas security and home-automation firm Eagle Sentry to long-time sales manager Cory Reif and top client Mark Lindsey, who already built "the greatest showroom on earth."

Best Buy to Focus on Total Tech Support as ‘Giftable’ Holiday Item

By Jason Knott · November 21, 2018 • Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.

The New AV-as-a-Service (AVaaS) Paradigm: You Might be Selling it, Without Even Knowing it

By D. Craig MacCormack · November 14, 2018 • During this year's Total Tech Summit, panelists suggested selling A/V as a service is more about talking to your customers in new ways, rather than launching something entirely new.

Calving and Camping: Reviewers Share 15 Real-Life Applications for Wire-free Arlo Go Cam

By Julie Jacobson · November 7, 2018 • Arlo Go customers use the wire-free, battery-powered cameras to monitor calving, inverter battery levels, construction sites, weather and other conditions that require remote surveillance where Wi-Fi won't go.

Resideo’s Security, Home-Automation IPO: Comparing REZI, CTRL, ALRM

By Julie Jacobson · October 30, 2018 • After IPO, Honeywell spinoff Resideo (NYSE: REZI) joins Control4 and Alarm.com as the only pure-play, pro-centric security and smart-home stocks. We compare 12 publicly traded competitors.

How to Maintain Strong RMR

By Advertorial · October 24, 2018 • ConnectWise suggests developing a solid service plan and following through with it to the end to keep RMR on track.

9 Universal Devices from the Alarm Industry to Enhance Home Automation Installs

By Bob Dolph · October 10, 2018 • Smart-home pros stymied by a home-automation challenge should check with the security industry for problem-solving adapters, sensors, communicators, and other useful thingamajigs.

How to Remove Guilt From Your Service Process

By Jason Griffing · September 27, 2018 • Providing consistent, quality service isn't an easy task, but by altering your approach a little you can avoid some of the stress associated with answering emails and service calls.

Alula Adds Video to Smart Home Automation, Security Platform

By Jason Knott · September 26, 2018 • Alula security cameras include doorbell, PTZ and bullet options, with both local and cloud storage and RMR potential for integrators.

Parasol Remote Internet Monitoring Adds 30 Dealers, Touts 70% Solve Rate

By Jason Knott · September 18, 2018 • Parasol reports responding to 4,325 service tickets with a 70% resolution rate for remote networking monitoring.

Building a Business Model Around Landscape Lighting

By Jason Knott · September 10, 2018 • Florida-based integrator Luxury Illumination sells 60 percent of clients into service contracts around specialty exterior lighting.

Hands On: Telguard’s Arlo Go Mobile Camera Goes Anywhere, Provides Dealer RMR

By Julie Jacobson · August 30, 2018 • Selling Telguard's Arlo Go all-wireless cameras is one of the few ways home-technology integrators can earn recurring revenue (RMR) on cellular service without selling back-up cellular for security systems.

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