RMR

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Napco HQ

Napco Reports Strong Q2 Performance

Napco says its net sales rose 4% in Q2 and the company increased its recurring service revenue by 44%.

Rodney Bosch · February 06, 2020

With Smart Devices and Pro Network, Resideo Could be AAA for the Home

What AAA has done for car insurance, Resideo (Honeywell Home) could do for the home, thanks to smart devices, cloud services, thousands of smart-home pros.

Julie Jacobson · December 20, 2019

Growing Diversity Requires Flexible Software

CommTech uses iPoint to handle its resi and commercial service agreements, retail sales, inventory management, and Quickbooks integration.

CE Pro Editors · December 12, 2019

5 Tips to Effectively Price, Sell and Implement RMR

Looking to bolster your RMR? Industry expert Connor Kane offers his top tips for getting the most from your service contracts.

CE Pro Editors · December 12, 2019

Alarm.com Acquires OpenEye

Alarm.com Acquires OpenEye to Expand Commercial VSaaS Portfolio

Cloud-based specialist OpenEye is currently utilized at more than 14,000 business locations in the United States and Canada.

Robert Archer · October 23, 2019

Alula BAT-Connect Adds Cellular, IP, Home Automation to Ordinary Security Panels

Alula claims its new BAT-Connect is first ‘triple-path’ alarm communicator with Wi-Fi, Ethernet and 4G/LTE cellular (CAT M1 for 5G transition), plus unified dashboard for security, surveillance and Z-Wave home automation.

Julie Jacobson · October 11, 2019

Vivint at CEDIA Expo 2019

Vivint’s Big Home Automation News at CEDIA 2019: Control4 Integration at Last

Vivint’s security engine now integrates two-way with Control4 home-automation systems — a technological milestone for the mass-market provider, and a nod to Vivint’s new Smart Home Authorized Pro program.

Julie Jacobson · September 05, 2019

Frank DeFilippis of Dish

CEDIA Expo 2019: Dish Network’s 14 Big Reveals for the Custom Channel

Maybe you’ve seen Dish’s new Google Remote or the AirTV suite of cord-cutting awesomeness, but few outside of Dish have seen these 14 gifts to the custom-installation industry.

Julie Jacobson · August 28, 2019

Be Sure to Limit Your Cyber Liabilities by Doing This

It won’t be long until customers will only do business with integrators who install products that follow modern cybersecurity practices like secure encryption.

CE Pro Editors · August 12, 2019

Imagining a Universal Tech-Support Platform for Smart-Home Pros

Can a merger of Control4 and SnapAV, with industry-leading Ihiji and OvrC remote-monitoring platforms, yield a ‘central monitoring station’ model for smart-home pros?

Julie Jacobson · July 02, 2019