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With Smart Devices and Pro Network, Resideo Could be AAA for the Home

What AAA has done for car insurance, Resideo (Honeywell Home) could do for the home, thanks to smart devices, cloud services, thousands of smart-home pros.

Julie Jacobson · December 20, 2019

Smart Home Pros Kill ‘em with Coddling, when Customers Just Want Convenience

All those rich people who purchase smart-home systems and big TVs on Amazon … are they “not your customers anyway” or do they just want a simple buying experience, a la Uber and Amazon?

Julie Jacobson · April 10, 2018

The Uberization of Smart Home Services: Julie Jacobson’s ‘CEDIA Talk’ at ISE 2018

Video: CE Pro’s Julie Jacobson presents a 30-minute “CEDIA Talk” during ISE 2018, encouraging integrators to embrace some of the principles that make Uber and Amazon so attractive to consumers.

Jason Knott · March 02, 2018

UPDATE: Uberization of Smart Home Services: ‘CEDIA Talk’ Friday at ISE 2018

CE Pro’s Julie Jacobson presents a 20-minute ‘CEDIA Talk’ at ISE 2018 at 10:00am Friday at the CEDIA stand. See the preview here.

Julie Jacobson · February 05, 2018

Uber for Smart Home Arrives, Powered by Tech-Savvy Neighbors

‘Orange Friends’, from one of Europe’s largest telcos, is a new on-demand service for smart-home support, provided by tech-savvy locals through Mila, the Uber of tech support.

Julie Jacobson · April 05, 2017