RMR

All In RMR

2018 Market Report: Security and the Smart Home Installation Channel

Security dealers say DIY is hurting their business, but they still collect about $46.20/month per customer, plus 10 to 20 percent for integrated IoT devices, according to research from Parks Associates and Security Sales & Integration.

Scott Goldfine · March 12, 2018

OneVision Spreads Tech-Support Joy to RMR-Starved Dealers in 18-City Tour

24/7 tech support for smart-home clients can generate recurring revenue (RMR) for integrators, while also improving staff morale and productivity, and fostering customer happiness — the stuff referrals are made of.

CE Pro Editors · March 09, 2018

Fusion Research Delivers RMR with SoundMachine Music Service for Business

Media server maker Fusion Research teams with SoundMachine to provide streaming music services to commercial clients, with recurring revenue for the integrator. Better than SiriusXM for Business.

Julie Jacobson · February 22, 2018

Top 5 Home Tech Trends for 2018: From Smart Home Services to ‘Chief Security Officers’

Mass-market smart-home services, converging physical and digital security, tunable white lighting, MDU installs, and video projection comprise CE Pro’s Top 5 Home Technology Trends and Opportunities for residential integrators in 2018.

February 05, 2018

Parasol 24/7/365 Monitoring Service Launches Based on SnapAV OvrC

Three top custom integrators partner to unveil new affordable nationwide remote service monitoring program dubbed Parasol with affordable monthly price range.

Jason Knott · January 30, 2018

OneVision Adds Domotz to Service Platform

Domotz users can now leverage OneVision platform to enhance service offering.

CE Pro Editors · January 05, 2018

Control4 Acquires Ihiji, Will Drop Recurring Fees for Remote Network Management

In acquiring Ihiji’s remote monitoring and management system, home automation leader Control4 will eliminate monthly fees for smart-home pros.

Julie Jacobson · January 03, 2018

Why Integrator Maxsystems Keeps $250k Cash on Hand

$2.4M integrator Maxsystems builds recurring revenue (RMR) through security and service contracts, hires newbies with a ‘sparkle’ on the spot, doles out random amounts of cash to deserving employees.

Jason Knott · December 29, 2017

Apple iOS 11.2 Update Rooted in Smart Home Flaw

Integrators should use latest Apple HomeKit vulnerability to talk about cybersecurity, service agreements to clients.

Jason Knott · December 15, 2017

Effective Incentives for On-Call Technicians

Holiday season brings extra importance to incentivize after-hours support teams. Here are proven strategies to address the challenge.

CE Pro Editors · December 12, 2017