RMR

All In RMR

Tech Support Superfecta: OneVision adds SnapAV OvrC to Remote Managed Services

OneVision becomes the only smart-home tech-support provider to work with four major managed services platforms in the custom installation channel.

Julie Jacobson · June 28, 2018

Lutron Melds with Z-Wave in Pinball Wizard’s Playful Smart Home

Buchan Consulting integrated an old hardwired Lutron HomeWorks system with new Z-Wave lighting and controllers to create one seamless Elan home-automation system for the guy who designed the iconic ‘Attack from Mars’ pinball machine.

Julie Jacobson · June 28, 2018

If Amazon Sells Homeowners Insurance with Security and IoT, Game Over?

Report says Amazon is contemplating selling homeowners insurance alongside robots, security, home automation and other IoT devices.

Julie Jacobson · June 22, 2018

Insurtech Innovations: Amtrust Offers Warranties, Tech Support for Fing-Discovered Devices

AmTrust’s innovative TapSafe IoT initiative has Fing scan networks for connected devices, and then offers smart-home warranties and tech-support on-the-fly based on risk-assessment profiles.

Julie Jacobson · June 18, 2018

$8 Million Integrator Sells ‘Sage Support’ Service to Every Smart Home Client

NYC home-technology integrator Sage Audio Video stays efficient by standardizing every project from sales to design to service plans; reaps RMR through OvrC remote system management platform from SnapAV.

Jason Knott · June 11, 2018

How A/V Integrators Can Earn RMR (or Burritos, Mr. Pibb & the Cost of Service Calls)

Utilizing the latest remote management technologies, A/V integrators can truly deliver high-value maintenance programs to clients that bring increased revenue.

CE Pro Editors · May 30, 2018

What Happens When Amazon Acquires a ‘Real’ Security Company Like Vivint, Guardian or Brink’s?

Acquiring a national alarm company could help Amazon increase recurring monthly revenue (RMR), but also pave the way for Amazon to become a chief security officer (CSO) and managed service provider for the home.

Julie Jacobson · May 18, 2018

How Efficient Is Your Service Department? Take the Quiz

Compare your own service department vs. industry averages for monthly truck rolls, timeframe between service requests per client, response time and common causes of service requests.

CE Pro Editors · May 08, 2018

How to Add RMR-Rich Video Verification to Professionally Monitored Security Systems

I-View Now and newcomer Chekt enable security and smart-home dealers to add video verification to traditional alarm monitoring, providing recurring revenue to the installer and improved emergency response to the end user.

Julie Jacobson · May 04, 2018

Azione Focuses on Lighting, RMR, Upselling, Marketing

Azione Unlimited buying group targets lighting fixtures, recurring monthly revenue and voice control as key initiatives for 2018 and beyond.

Jason Knott · April 26, 2018