RMR

All In RMR

Why Integrator Maxsystems Keeps $250k Cash on Hand

$2.4M integrator Maxsystems builds recurring revenue (RMR) through security and service contracts, hires newbies with a ‘sparkle’ on the spot, doles out random amounts of cash to deserving employees.

Jason Knott · December 29, 2017

Apple iOS 11.2 Update Rooted in Smart Home Flaw

Integrators should use latest Apple HomeKit vulnerability to talk about cybersecurity, service agreements to clients.

Jason Knott · December 15, 2017

Effective Incentives for On-Call Technicians

Holiday season brings extra importance to incentivize after-hours support teams. Here are proven strategies to address the challenge.

CE Pro Editors · December 12, 2017

SnapAV Intros Self-Contained Visualint Virtual Officer for Surveillance at Remote Locations

Perfect for temporary construction sites or remote locations, Visualint Virtual Officer from SnapAV packs a NEMA utility box with everything needed for PTZ video surveillance. Add leasing or video monitoring for RMR.

Julie Jacobson · November 27, 2017

Smart-Home Panel: Integrators Make up to $6k per day with 24/7 Service and Network Monitoring

Smart-home integrators with successful recurring-revenue programs reveal at CE Pro Summit how they earn $3,000 to $6,000 per day in service RMR, and charge $49/month for network monitoring.

Jason Knott · November 07, 2017

Stamm Media Eliminates Chaos with Help from ConnectWise Platform

The ConnectWise platform helped Stamm Media and Stamm Technologies go from a company in crisis to one that bids on–and regularly wins–large projects.

CE Pro Editors · October 27, 2017

Eero Bundles Cybersecurity, Remote Network Monitoring for Smart-Home Pros

Home-technology integrators get a “share of the economics” when they add Eero Plus cybersecurity service to Eero mesh-networking solutions.

CE Pro Editors · September 07, 2017

Krika Concierge is New 24/7 Consumer Tech-Support, Powered by Domotz

Domotz remote network system powers new Krika Concierge service for smart-home pros who wish to provide 24/7 tech support for their connected customers.

Julie Jacobson · September 03, 2017

Eero Cozies Up to Channel with PoE and Remote Network Management

CEDIA 2017: Eero’s new PoE adapter facilitates ceiling-mounted Wi-Fi installs; remote networking management software lets pros monitor clients’ smart homes from one dashboard.

Julie Jacobson · August 22, 2017

New Ihiji ProVue Features Client-Facing App for Network Monitoring, Self-Help

Debuting at CEDIA 2017, new ProVue platform melds Ihiji’s Invision remote systems management (RSM) platform with Service Manager operational software; adds consumer-facing app for basic monitoring, diagnostics and reboots.

Julie Jacobson · August 18, 2017