RMR

All In RMR

Will COVID-19 Make Voice the Primary Means of Control?

ABI Research says voice control could solve reticence among homeowners to touch light switches, touchpanels, thermostats, remote controls and door handles.

Jason Knott · March 18, 2020

tech smart usa logo cropped

Nationwide Debuts Tech Support Program for Members’ Clients

Nationwide Marketing Group’s Complete Home Tech Support is post-installation tech support program for members to offer their clients at $199 for 3 years.

Jason Knott · March 16, 2020

NYC Boys & Girls Club Receives $1 Million Tech Infusion

Why and how AV Design & Integration took on the commercial project installing $1M in technology for the Madison Square Boys & Girls Club in Harlem.

Jason Knott · February 28, 2020

Best Buy’s Strong Growth Driven by In-Home Service Success

Posting 12 straight quarters of growth, Best Buy conducts 250,000 free in-home consultations in FY2020. Total Tech Support hits 2.3M subscribers.

Jason Knott · February 28, 2020

Napco HQ

Napco Reports Strong Q2 Performance

Napco says its net sales rose 4% in Q2 and the company increased its recurring service revenue by 44%.

Rodney Bosch · February 06, 2020

With Smart Devices and Pro Network, Resideo Could be AAA for the Home

What AAA has done for car insurance, Resideo (Honeywell Home) could do for the home, thanks to smart devices, cloud services, thousands of smart-home pros.

Julie Jacobson · December 20, 2019

Growing Diversity Requires Flexible Software

CommTech uses iPoint to handle its resi and commercial service agreements, retail sales, inventory management, and Quickbooks integration.

CE Pro Editors · December 12, 2019

5 Tips to Effectively Price, Sell and Implement RMR

Looking to bolster your RMR? Industry expert Connor Kane offers his top tips for getting the most from your service contracts.

CE Pro Editors · December 12, 2019

Alarm.com Acquires OpenEye

Alarm.com Acquires OpenEye to Expand Commercial VSaaS Portfolio

Cloud-based specialist OpenEye is currently utilized at more than 14,000 business locations in the United States and Canada.

Robert Archer · October 23, 2019

Alula BAT-Connect Adds Cellular, IP, Home Automation to Ordinary Security Panels

Alula claims its new BAT-Connect is first ‘triple-path’ alarm communicator with Wi-Fi, Ethernet and 4G/LTE cellular (CAT M1 for 5G transition), plus unified dashboard for security, surveillance and Z-Wave home automation.

Julie Jacobson · October 11, 2019