In an awesome Linkedin post, integrator Kyle Griffith of KG Theaters explains how his company plans for smart-home failures -- like urging customers to purchase spare parts before they're discontinued.

Targeting Millennials? Here's how 6 dealers disrupted their status quo to do just that!

CEDIA Expo 2018 includes 5 new exhibitors showing services and software for home-technology businesses -- everything from new-construction leads to field-service management software.

SAV Inc. knows how to get potential employees excited about home automation in this recruitment video.

Experienced home-technology integrator suggests participating in industry forums to find potential employees with the right skillsets, and offering generous bonuses for referrals.

While vendors pour all their energy into fixing "the big ones" like dealer margins, they fail to notice customers drifting away over easy-to-fix annoyances like inconvenient office hours and out-of-date spec sheets.