We Need to Talk about Cybersecurity for Older, Unsupported IoT Devices
How do we continue to secure a smart home after manufacturers discontinue support for older home-automation hubs, smart TVs, connected lights and other IoT devices? Krika’s Bruno Napoli weighs in.
Aug 02, 2017
Integrator Collects $1,000 Per Year for Digital Security in Smart Homes
Home-technology integrator sells FireFX Network Guardian appliance with cybersecurity protection for smart homes, charging $800 to $1,500 per year for service -- good for RMR, and a virtual insurance policy for the dealer.
Jul 12, 2017
Improve Your Customer Service with One Simple Phrase
To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.
Jul 05, 2017
You Don’t Need RMR to Sell Your Integration Company
We know investors and acquirers value recurring revenue (RMR) highly, but there are other ways to build value in your home-technology integration company. Standardized business practices are vital.
Jun 16, 2017
American Alarm Acquires Security Design Consultants
HTSA member Audio Video Design (AVD) sells its sister company's 1,800 security accounts to American Alarm. Terms were not disclosed.
May 24, 2017
Best Buy’s Magnolia Launches Mag Care Remote Network Support, Powered by Domotz
New Mag Care app, powered by Domotz, is being deployed by Best Buy's Magnolia to help customers monitor their own networks and receive remote tech-support from in-store specialists.