How SMS Texting and 2-Way Chat Can Improve Customer Satisfaction

As many service industries transition toward immediate communication with clients, integrators should follow suit and use texting and 2-way chats to bolster customer service and satisfaction.

Sep 09, 2021

SnapAV Invests ‘Significantly’ in Parasol Remote Management

Parasol remote management system is based on SnapAV's Ovrc platform. The investment complements the Access Networks acquisition.

May 20, 2021

SurgeX Shipping All-in-One Squid Power Management Solution

Versatile SurgeX Squid device combines power protection, network control, AC/DC analytics, remote monitoring and more.

Mar 19, 2021

Las Vegas Luxury Resort Adds Security & Automation to Over 300 Apartments

In order to stand out among myriad luxury-focused residences in Las Vegas, Tuscan Highlands decided to hire local integrators to transform 304 apartments into state-of-the-art smart residences.

Mar 08, 2021

5 Lessons Learned During COVID-19 by the Smart Home Industry

Because to the effects of the COVID-19 pandemic, integrators are uniquely positioned to learn many lessons related to smart home technology now that sales and installations have skyrocketed.

Feb 22, 2021

Save Time, Money & Reputation with Power Conditioning, Remote Monitoring

Integrators can confidently address today’s massive residential power strain, protect clients’ property and proactively troubleshoot problems.

Feb 16, 2021