The custom integration industry did not look like itself in 2024. And the big question from CE Pro‘s 2025 State of the Industry Report for integrators is whether the trends will continue along this path or if 2025 will be different.
In a nutshell, the exclusive research — conducted via survey in November and December — found that in 2024, the median integrator earned $1.065 million in revenue, which on the whole marked a 3.8% dip for the industry last year from $1,107,143 in 2023.
Remember, median is calculated as the middle data point at which half of the responses are over and half are under; that resulted in the $1.065M estimate for 2024.
More than half (52%) of the integrator community reported earning between $500,000 and $2 million. Meanwhile, almost 1 out of 5 companies (19%) raked in over $5 million.
Last year, 60% of integrator respondents indicated positive growth, and throughout the history of the State of the Industry Survey, respondents have tended to be very optimistic. However, those reporting a down year doubled from 2023 to 2024 to 24%. Still, for 2025, CI dealers in the State of the Industry report are predicting it will be relatively promising with an albeit somewhat conservative 6.1% growth.
At least half of respondents (51%) are anticipating growth of 6% or greater. On the high end, the industry is likely to remain healthy, as 21% of dealers predict growth to increase 21% or more.
Download the report now to dig more into these insights plus other details and takeaways from our 2025 State of the Industry research results and discover the top tech trends to watch in 2025.