By Julie Jacobson · January 3, 2018 • In acquiring Ihiji’s remote monitoring and management system, home automation leader Control4 will eliminate monthly fees for smart-home pros.
By Michael Maniscalco · October 27, 2017 • Networking and smart-home veteran Michael Maniscalco shares insights from American Diabetes Association conference, bemoaning the lack of progress in integrating medical devices with home-automation, which could be a potential life saver.
By Michael Maniscalco · October 3, 2017 • Type 1 diabetes (T1D) dad outlines DIY project utilizing NightScout, IFTTT, SmartThings and other IoT devices to enable a Dexcom constant glucose monitor to turn on lights when blood glucose reaches critical levels. #singfornicole
By Jason Knott · August 30, 2017 • OneVision Resources' new 'Insider's Guide to Remote Systems Management' provides in-depth comparison of Control4’s BakPak, Domotz, Ihiji, and SnapAV’s OvrC Pro.
By Julie Jacobson · August 18, 2017 • Debuting at CEDIA 2017, new ProVue platform melds Ihiji's Invision remote systems management (RSM) platform with Service Manager operational software; adds consumer-facing app for basic monitoring, diagnostics and reboots.
By Julie Jacobson · August 4, 2017 • Smart-home integrator Axius signed more than 500 customers to Domotz-based remote IoT management service in just four months; launching wholesale monitoring and end-user support for other home-tech pros at CEDIA 2017. (Julie Jacobson / CE Pro)
By Michael Maniscalco · August 3, 2017 • Mike Maniscalco of Ihiji, which makes remote monitoring systems for smart homes, uses home automation to help manage son's Type 1 diabetes. He sees big implications for IoT in disease management and health monitoring.
By CE Pro Editors · July 5, 2017 • Savant dealers can monitor their clients’ networks and home automation systems remotely with Ihiji Network Appliance and Invision software.
By Robert Archer · June 14, 2017 • Fueled by its OvrC platform, SnapAV is the new Remote Managed Services category leader. Ihiji, Pakedge, BlueBolt and Alarm.com also saw significant additions. Check out the complete list in our 2017 Brand Analysis.
By Michael Maniscalco · May 22, 2017 • A true lack of commitment is the primary reason most integrators struggle to earn recurring monthly revenue (RMR) for smart home projects.
By Julie Jacobson · May 19, 2017 • If traditional home-automation integrators don't get into the network-security business, it will be grabbed by companies like ADT, Comcast/Xfinity, Best Buy/Magnolia and a host of other competitors eager to own the smart home. (Julie Jacobson / CE Pro)
By Michael Maniscalco · February 20, 2017 • Buffering, bad video quality, unreliable connections, lousy roaming and dead zones are key signs of an awful home network. Solutions include to not rely on wireless, check LANs carefully, examine the ISP, and perform annual maintenance.
By Joseph Kolchinsky · January 25, 2017 • Customer service teams interact with frustrated clients, at odd hours, during emotionally-charged moments. Here's how to prevent burnout and keep your service team happy and productive.
By Joseph Kolchinsky · January 11, 2017 • In the midst of what seems like a connected home takeover by off-the-shelf consumer products, remote systems management (RSM) can bridge the gap.
By Joseph Kolchinsky · January 4, 2017 • Thinking about remote systems management (RSM) as a cost of doing business is only half the picture, especially when you consider earning recurring revenue on proactive monitoring.