Best Buy

All In Best Buy

Best Buy Learns ‘Ton of Surprises’ from Total Tech Support Clients

Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.

Jason Knott · May 24, 2019

What Integrators Can Learn From Best Buy

The big-box retailer’s turnaround is rooted in retooling the customer experience. Companies serving higher-end clientele can take cues from how Best Buy created 15x multiple on tech support recurring revenue.

Joseph Kolchinsky · May 21, 2019

2019 CE Pro 100: Top Home-Tech Installation Firms Up RMR, Predict 13% Growth

The 20th annual CE Pro 100 list of the highest-revenue custom installation companies reports $2.02 billion in custom revenues, plus 13% growth predicted for 2019.

Jason Knott · May 1, 2019

Best Buy Appoints New CEO, President, and Executive Chairman

Best Buy has announced Corie Barry as its new CEO, Mike Mohan as president and COO, and Hubert Joly as executive chairman of the board.

CE Pro Editors · April 15, 2019

Smart Home, Consumer Electronics Stock Prices Tank in 2018

Stock prices for public companies in the smart home, consumer electronics, IoT and custom integration markets drop 19% on average in 2018. Sonos, ADT IPOs skid downward.

Jason Knott · January 2, 2019

Top 2018 Home Tech Mergers & Acquisitions: IoT, Security, Smart Home, A/V, CE

2018 was big for mergers, acquisitions, IPOs, spinoffs, and other transactions in home electronics, including IoT, smart home, lighting, security, audio/video, wellness and the installer channel.

Julie Jacobson · December 31, 2018

Best Buy to Focus on Total Tech Support as ‘Giftable’ Holiday Item

Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.

Jason Knott · November 21, 2018

Best Buy and Vivint Part Ways, Will No Longer Sell Co-Branded Smart Home Products

Best Buy and Vivint have decided to stop selling the ‘Best Buy Smart Home by Vivint’ line of products, according to a recent quarterly earnings report.

CE Pro Editors · August 29, 2018

Best Buy to Acquire Emergency Response Company GreatCall for $800M

Best Buy may be looking to expand its RMR after acquiring personal emergy response company GreatCall, which currently has over 900,000 paying subscribers.

CE Pro Editors · August 17, 2018

Sonos IPO Sets Share Price at $17 to $19

Sonos will offer 13.9 million shares at $17 to $19 per share to raise $263M when it goes public.

Jason Knott · July 23, 2018

CE Pro Total Tech Summit Promo