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5 Simple Steps to Avoid Service Team Burnout

Customer service teams interact with frustrated clients, at odd hours, during emotionally-charged moments. Here's how to prevent burnout and keep your service team happy and productive.

News January 25

Catalyst AV Revenue Grows 23% in 2016

Catalyst AV network of 11 privately owned distributors had cumulative revenue growth of 23% in 2016, a record for its members.

News January 25

Don’t Be Afraid to Diversify Your A/V Integration Business

Residential integrators who branch into new opportunities, like security systems, have an advantage with the growing number of tech-savvy consumers.

News January 25

Savant Home Automation Dealers Seem Newly Energized at Integrator Summit

Breaking its relative silence over the past four months, Savant revealed new developments in home automation and HD over IP at Integrator Summit, with some 600 dealers in attendance.

News January 25

Lenovo’s Smart Assistant Is Alexa with Better Audio

Lenovo enters the smart home market with an Amazon Echo clone that uses Alexa voice services, as well as the wireless Smart Storage hard drive.

News January 25

What ConnectWise’s Rebranded Business Suite Means for Integrators

ConnectWise has unified its products under one business suite and updated its user interface (UI) across its core products to continue the trend of updates, improvements and simplification.

News January 25

The Strange Alt History of Home Automation According to Coldwell Banker

Self-professed “pioneer in smart homes,” real estate giant Coldwell Banker traces the beginnings of the home-automation movement to the 1997 launch of GM’s OnStar, followed by the 2010 debut of…

News January 25

Answering Your Questions about HDMI 2.1

Originally recorded live on Wednesday, March 1st: Everything you wanted to know about HDMI 2.1 and more....

News January 24

Inside $45K Home Theater Donated to Christopher’s Children’s Hospice

Donated kit list for the new home theater at Christopher’s Children's Hospice includes Crestron, Wyrestorm, QMotion, Monitor Audio and Philips Lighting.

News January 24
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series