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Remote Monitoring

Imagining a Universal Tech-Support Platform for Smart-Home Pros

By Julie Jacobson · July 2, 2019 • Can a merger of Control4 and SnapAV, with industry-leading Ihiji and OvrC remote-monitoring platforms, yield a 'central monitoring station' model for smart-home pros?

Crestron Partners with Domotz for Remote Management

By Jason Knott · May 23, 2019 • Crestron has formed a partnership with Domotz that will give integrators greater visibility to their installed devices to reduce truck rolls, improve service, and open the opportunity for service agreements.

Control4, SnapAV CEO Interviews: Analyzing the Home Automation Merger

By Julie Jacobson · May 17, 2019 • SnapAV's acquisition of Control4 will create a one-stop shop for professionally installed home automation, A/V, networking, other home technologies: CEOs John Heyman, Martin Plaehn

New Samsung SmartThings Wifi Melds Home Automation Hub with Plume Mesh Wi-Fi

By Julie Jacobson · August 13, 2018 • ‘Next iteration’ of Samsung Connect Home is full-fledged SmartThings hub with ZigBee and Z-Wave, plus mesh Wi-Fi from Plume, featuring ‘AI-based network optimization.’ New $15 ZigBee home-automation 'Button' launched.

Clients Should Have Remote Monitoring ... ‘Like It or Not’

By Sponsored Content · July 6, 2018 • Access Networks will now include its Live Monitoring service in every network it builds, and debuts its Access Networks Certified Expert (ACE) certification.

Tech Support Superfecta: OneVision adds SnapAV OvrC to Remote Managed Services

By Julie Jacobson · June 28, 2018 • OneVision becomes the only smart-home tech-support provider to work with four major managed services platforms in the custom installation channel.

What Happens When Amazon Acquires a ‘Real’ Security Company Like Vivint, Guardian or Brink’s?

By Julie Jacobson · May 18, 2018 • Acquiring a national alarm company could help Amazon increase recurring monthly revenue (RMR), but also pave the way for Amazon to become a chief security officer (CSO) and managed service provider for the home.

Why SnapAV, Lutron Partnership is Such a Big Deal for Smart Home Channel

By Julie Jacobson · April 5, 2018 • Way beyond a "distribution deal," the partnership between Lutron and SnapAV is an ambitious effort to expand the lighting-control universe, and to extend the ecosystem of OvrC-enabled managed services for the home-technology channel.

ISC West 2018 Preview: 10 Trends in Security, Home Automation, IoT

By Julie Jacobson · March 28, 2018 • Smarter video surveillance, neighborhood-oriented services, and machine learning are some of the alarm and home-automation trends to to expect at ISC West.

New RMR Opportunity: Smart Thermostat Service?

By Jason Knott · March 23, 2018 • Parks Associates data shows half of U.S. households would pay $5/month for subsidized smart thermostat installation with ongoing service program.

SnapAV Acquires Allnet, Major Midwest Distributor for Home-Tech Pros

By Julie Jacobson · March 22, 2018 • SnapAV, leading provider of home-automation, audio, video, networking and security products – as well as the popular OvrC platform for remote network management – acquires Allnet, a top home-tech distributor in the Midwest. (Julie Jacobson / CE Pro)

ProSource: ‘We’re Two Years Ahead of Everyone Else’ in Remote Managed Services

By Julie Jacobson · March 19, 2018 • The ProSource buying group is pushing lighting control and remote managed services as new opportunities for home-technology integrators, adding OneVision, Parasol, OvrC, Coastal Source and Colorbeam to its roster of providers.

A Nor’easter Superhero: Smart Home Pros Pack on the Power Protection

By Julie Jacobson · March 13, 2018 • The home-technology pros at Creative Systems save the day for storm-ravaged clients, thanks to layers of protection from back-up generators, power regulators, surge protection and remote monitoring systems.

OneVision Spreads Tech-Support Joy to RMR-Starved Dealers in 18-City Tour

By CE Pro Editors · March 9, 2018 • 24/7 tech support for smart-home clients can generate recurring revenue (RMR) for integrators, while also improving staff morale and productivity, and fostering customer happiness -- the stuff referrals are made of. OneVision shares the vision in an 18-city tour.

Control4 Acquires Ihiji, Will Drop Recurring Fees for Remote Network Management

By Julie Jacobson · January 3, 2018 • In acquiring Ihiji’s remote monitoring and management system, home automation leader Control4 will eliminate monthly fees for smart-home pros.

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