Service Contracts

All In Service Contracts

OneVision Resources Announces First-Ever Dedicated Service Conference

To be held in Boston May 28-30, 2019, the OneVision 1NSIGHT Summit will unite forward-thinking integrators and experts in service to discover and share proven service strategies.

CE Pro Editors · January 25, 2019

RMR Service Plan Success Story… in Plumbing!

San Diego HVAC/plumbing company charges $20/month VIP Advantage Membership program for clients. Why can’t you?

Jason Knott · January 25, 2019

How Osbee Conquers Complicated, High-End, Super-Custom, Home-Tech Integration Biz

While many high-end home-automation firms pivot to more predictable business models, NYC-based Osbee Industries clings to complicated super-custom, high-touch business.

Jason Knott · December 12, 2018

Should You Add Surcharge to Clients Who Pay by Credit Card?

Legal expert Ken Kirschenbaum advises integrators to be careful about adding credit card surcharges.

Jason Knott · November 20, 2018

Parasol Remote Internet Monitoring Adds 30 Dealers, Touts 70% Solve Rate

Parasol reports responding to 4,325 service tickets with a 70% resolution rate for remote networking monitoring.

Jason Knott · September 18, 2018

Want to Provide Better Service? Start with Sales and Project Processes

Giving service a prominent role in sales and project execution can set an integrator’s service team up for ultimate success.

Jason Griffing · August 30, 2018

6 New (And Successful) CE Business Models to Reach Millennials

Targeting Millennials? Here’s how 6 dealers disrupted their status quo to do just that!

Peter Smith · July 26, 2018

GreatAmerica Unveils A/V Financing Program for Integrators

Targeting primarily commercial A/V projects, GreatAmerica develops bundled package to enable integrators to finance both equipment and service fees for their clients.

Jason Knott · July 11, 2018

How A/V Integrators Can Earn RMR (or Burritos, Mr. Pibb & the Cost of Service Calls)

Utilizing the latest remote management technologies, A/V integrators can truly deliver high-value maintenance programs to clients that bring increased revenue.

CE Pro Editors · May 30, 2018

OneVision Rolls Out Essentials+ Membership-based Service Program

OneVision Resource’s Essentials+ creates a membership program CE pros can offer to clients that includes free normal-business-hours service support, and monetized after-hours support.

Jason Knott · May 18, 2018