Parasol Remote Internet Monitoring Adds 30 Dealers, Touts 70% Solve Rate
Parasol reports responding to 4,325 service tickets with a 70% resolution rate for remote networking monitoring.
Sep 18, 2018
Want to Provide Better Service? Start with Sales and Project Processes
Giving service a prominent role in sales and project execution can set an integrator's service team up for ultimate success.
Aug 30, 2018
6 New (And Successful) CE Business Models to Reach Millennials
Targeting Millennials? Here's how 6 dealers disrupted their status quo to do just that!
Jul 26, 2018
GreatAmerica Unveils A/V Financing Program for Integrators
Targeting primarily commercial A/V projects, GreatAmerica develops bundled package to enable integrators to finance both equipment and service fees for their clients.
Jul 11, 2018
How A/V Integrators Can Earn RMR (or Burritos, Mr. Pibb & the Cost of Service Calls)
Utilizing the latest remote management technologies, A/V integrators can truly deliver high-value maintenance programs to clients that bring increased revenue.
May 30, 2018
Article
Service Contracts
OneVision Rolls Out Essentials+ Membership-based Service Program
OneVision Resource's Essentials+ creates a membership program CE pros can offer to clients that includes free normal-business-hours service support, and monetized after-hours support.