OneVision, a service solutions company for integrators, has announced its new Flex Support Packages.
These packages are designed to make it easier for integrators to get started with OneVision’s remote support and recurring monthly revenue (RMR) solutions. OneVision’s new entry-level Flex packages anchor around the company’s white-label, vendor-agnostic support, enabling integrators to route 100% of their inbound service requests via phone, email, or text to OneVision’s friendly and knowledgeable 24/7 remote support team. Select Flex Packages also include access to OneVision’s RMR solutions including subscription management, recurring payment processing, direct sales support, and custom-branded marketing/sales tools including an online portal for clients to view & activate a membership.
OneVision‘s new Flex Support Packages address this need head-on by making core elements of OneVision’s service platform available in the form of various packages designed to meet the differing needs of integrators as they progress on their service-transformation journey. For the first time ever, integrators can now choose from a set of support and recurring revenue solutions, selecting a package designed to meet their needs.
OneVision’s Flex Support Packages come in four tiers: The “Base” support package is an optimal choice for integrators looking for an effective entry point to improve their client support, or for those who already have established RMR programs in place. The company’s “Growth” and “Accelerate” packages layer in additional support for marketing, selling, and managing RMR. And with OneVision’s full-platform experience, including unlimited access to customized implementation, coaching services, enhanced RMR-marketing, and more available in the form of their “Premier” package, integrators can be confident that OneVision will always have a solution that is right for them as their needs grow and evolve over time.
OneVision Resources will be exhibiting in booth #1929 at CEDIA Expo 2023.