All In OneVision
Two years in the making, the overhaul of SnapAV’s OvrC remote management solution includes a new interface, 2X the speed, and networking status monitoring.
Jason Knott · May 14, 2020
Service and support specialist OneVision Resources has rounded up integrator guides for financial preparedness, client engagement, regional considerations and more.
CE Pro Editors · March 26, 2020
At CE Pro Summit, OneVision Resource’s Joey Kolchinsky and Henry Clifford of Parasol and Livewire offer advantages to remote services and advice to overcome obstacles.
Arlen Schweiger · December 06, 2019
The economy isn’t bad, just strange. 5G will be awesome, but so what? RMR isn’t ‘all that.’ Plus, lots of Marc Fisher, Legos and lighting at ProSource Spring Meeting 2019.
Julie Jacobson · May 20, 2019
Step 1: Create a new Terms of Service agreement outlining your service policies. Step 2: Present clients with tiered membership plans. Step 3: Wait for the opportunity to upsell.
Joseph Kolchinsky · April 17, 2019
Service Tech Audio Visual in Austin, Texas, shuns ‘indentured servant’ label with clients and sets policy that requires customers to sign a service contract.
Jason Knott · April 08, 2019
Service calls range in complexity — from simple fixes to catastrophic failures — highlighting the need for remote service capabilities to de-escalate clients, determine priority and use the service call as a sales opportunity.
Jason Knott · January 25, 2019
OneVision is expanding its existing recurring monthly revenue platform to include manufacturer’s reps and hopes to expand the service nationwide.
CE Pro Editors · July 13, 2018
Providing free round-the-clock support is taxing your business. Here’s a step-by-step guide to converting your business to a paid support model.
Joseph Kolchinsky · April 13, 2018
The ProSource buying group is pushing lighting control and remote managed services as new opportunities for home-technology integrators, adding OneVision, Parasol, SnapAV’s OvrC, Coastal Source and Colorbeam to its roster of providers.
Julie Jacobson · March 19, 2018