Search CE Pro

Print  |  Email  |  Share  |  News  |  Follow on Twitter, Facebook, Google+ or RSS

SE2 Labs Offers New Remote Diagnostics With ITC One

Now has IP and RS-232 connectivity to diagnose and fix problems remotely.

SE2 Labs is adding new remote diagnostic features to its Integrated Theater Console (ITC One).

It now has IP and RS-232 connectivity so SE2 Labs technicians can run diagnostics and identify issues remotely.

If the problem is internal, an installer can be sent to fix the problem. If the problem is external or requires a reboot of the system, the technician can now walk the owner through the correction process.

"The remote diagnostic features of the ITC One give it considerably more value because it's like having on-demand access to an A/V professional," says SE2 Labs founder and ITC One inventor Michael Pyle.

Some of the features that can be remotely monitored include: communication errors between components, temperature readings and battery the remote control's battery life.

SE2 can also remotely update firmware and update codes for components connected externally.

The ITC One, first introduced at CEDIA Expo 2007, includes a range of hardware: DVR, AMX NetLinx Control System, an Xbox 360 and much more.

SE2 also recently added Apple TV 2.0 and Windows Media Center to the ITC One.

The company is currently wrapping up its five-city tour that has been showcasing the ITC One.

MSRP is $25,000.

Behind every successful custom installation is a CE Pro

And CEPro magazine is there keeping you up-to-date on the latest products, techniques, designs and business practices. From HDBaseT 2.0 to cat5e wiring, from UHDTV to wireless lighting control, CEPro explains how they work and how best to use them. Each issue delivers constructive, real-time content to help you find innovative ways to successfully build and maintain your business.
Discover how to make smart use of today's current technologies...and those that are emerging...subscribe today!

Subscribe to the CE Pro Newsletter

Article Topics

News · Product News · Home Theater · Home Theater · All topics

About the Author

Steve Crowe, Web Editor
Steve is an editor for He graduated from Emerson College with a B.A. in Journalism. He joined the CE Pro staff in 2008. Steve is also a freelance sports writer for The Boston Globe and other various publications.


Post a comment
Commenting is not available in this weblog entry.

Sponsored Links

  About Us Customer Service Privacy Policy Contact Us Advertise With Us Dealer Services Subscribe Reprints ©2015 CE Pro
  EH Network: Electronic House CE Ideas Store Commercial Integrator ChannelPro ProSoundWeb Church Production Worship Facilities Electronic House Expo Worship Facilities Expo