Enter your products for the CE Pro BEST Awards!
This Week in Haiku: 7/3/2009
Career Center
Jun 10 - International Sales Manager, Southern CA Rep Firm
Slideshows
A high-tech donut, a motion-sensing speaker and whacky acoustical…
Digital signage: “the next big thing” at InfoComm 09
A look at Sharp's booth at InfoComm 09, including new projectors…
Manhattan showroom smaller, busier and more glitzy than other…
CCTV/Cameras
Ultimate Guide to Distribution 2009
Island Systems & Design Lands on 11th Straight Hispanic Business 500
2009 AVAD Vend-O-Palooza Tour
The Ultimate Guide to Distribution 2009
Premiere Systems: Process Kings of Chicago
This Article Tagged
News Feeds 
Social Bookmark
Submit to:
,
Digg,
Delicious,
Slashdot,
Reddit,
MyYahoo!,
Google,
Technorati,
Learn about social bookmarking
Comments
Post a comment
Rate this article
SE2 Labs Offers New Remote Diagnostics With ITC One
Now has IP and RS-232 connectivity to diagnose and fix problems remotely.
08.08.2008 — SE2 Labs is adding new remote diagnostic features to its Integrated Theater Console (ITC One).
It now has IP and RS-232 connectivity so SE2 Labs technicians can run diagnostics and identify issues remotely.
If the problem is internal, an installer can be sent to fix the problem. If the problem is external or requires a reboot of the system, the technician can now walk the owner through the correction process.
"The remote diagnostic features of the ITC One give it considerably more value because it's like having on-demand access to an A/V professional," says SE2 Labs founder and ITC One inventor Michael Pyle.
Some of the features that can be remotely monitored include: communication errors between components, temperature readings and battery the remote control's battery life.
SE2 can also remotely update firmware and update codes for components connected externally.
The ITC One, first introduced at CEDIA Expo 2007, includes a range of hardware: DVR, AMX NetLinx Control System, an Xbox 360 and much more.
SE2 also recently added Apple TV 2.0 and Windows Media Center to the ITC One.
The company is currently wrapping up its five-city tour that has been showcasing the ITC One.
MSRP is $25,000.
It now has IP and RS-232 connectivity so SE2 Labs technicians can run diagnostics and identify issues remotely.
If the problem is internal, an installer can be sent to fix the problem. If the problem is external or requires a reboot of the system, the technician can now walk the owner through the correction process.
"The remote diagnostic features of the ITC One give it considerably more value because it's like having on-demand access to an A/V professional," says SE2 Labs founder and ITC One inventor Michael Pyle.
Some of the features that can be remotely monitored include: communication errors between components, temperature readings and battery the remote control's battery life.
SE2 can also remotely update firmware and update codes for components connected externally.
The ITC One, first introduced at CEDIA Expo 2007, includes a range of hardware: DVR, AMX NetLinx Control System, an Xbox 360 and much more.
SE2 also recently added Apple TV 2.0 and Windows Media Center to the ITC One.
The company is currently wrapping up its five-city tour that has been showcasing the ITC One.
MSRP is $25,000.
Subscribe to the CE Pro Newsletter
Get the latest news, products and more delivered straight to your inbox.Read more Product News stories Boston Acoustics Unveils SoundWare XS 5.1 Surround System
Vizio Brings Facebook, Twitter, Vudu to Connected HDTVs
Crestron PoE TPMC-4SM Touchpanel Offers Install Flexibility
Review: SIM2 Grand Cinema C3X Lumis HOST Projector
Fusion’s Genny Movie Server Can Store 300 DVDs
Integra DTR-30.1 Receiver Offers Dolby ProLogic IIz
More Product News entries
This entry has been viewed 2567 times.
This Article TaggedNews Feeds Social Bookmark