How Understanding Music Can Help You Sell Audio
Installers and dealers can sell audio better by learning a few fundamental musical listening elements.
You don't have to be a trained musician or musicologist to be able to sell audio.
But a basic understanding of audio can help to support that at-home environment being communicated through demo systems and merchandising displays.
Such an environment, in turn, can create an atmosphere that's not only exciting to work in, but also conducive to selling audio by framing the electronics professional as an authority figure on the subject.
The skill of listening, from a trained musical perspective, can be employed by installers and taught to consumers in order to help foster an understanding of the audio experience.
According to Chris Maggio, a professional, classically trained guitar player and co-owner of Wakefield, Mass.-based Sarrin Music Studios, formalized music education that focuses on ear training and listening will teach song structure analysis.
"A music training curriculum develops the ability to hear music so it can be processed in a way to hear a melody line and put it in terms of writeable script," he explains.
"Another aspect is to decipher a harmony and the note within it and how it relates to chords."
Providing an example, Maggio adds, "Part of ear training is tempo. The idea of ear training is in being able to take it from what it sounds like and transcribe it onto sheet music or chord progressions.
"Ear training is an abstract thing. It could be as simple as learning intervals, which refer to the distance between two notes and the relationship between the notes. A typical class may involve a melody on a piano and the starting note. You have to hear the melody and then write it down."
Maggio says that electronics installers and their clients can learn the fundamentals of listening by examining simple passages within popular music.
"I would say they could learn musical dynamics," he says. "You can hear pitches and chords and how they work. You may not exactly understand everything, but you can hear, for example, the pitch of a drum.
"A great example is the Phil Collins' song 'In the Air Tonight.' Everyone knows the part of that song when the drums come in and you don't have to be a drummer to play that on your dashboard."
Songs like "In the Air Tonight," "Baba O'Riley" by The Who and the opening riff of "Walk This Way" by Aerosmith are memorable songs, Maggio explains, because of their melody lines.
These melodies, he says, draw people in and provide a way for people to learn a sense of rhythm and melody.
Maggio advises those interested in learning about songwriting and music to try to learn how read and write it and, if possible, to learn how to disseminate the tonal differences between instruments.
"When you are listening to music," he suggests, "try to focus on one instrument and listen to it throughout the song. Do this for each of the instruments. Then you can hear changes in the music.
"Listen to learn what an electric guitar is, an acoustic guitar, the difference between an organ and a keyboard. When someone brings in an Eagles song [for Maggio to transcribe and teach] there could be as many as three or four guitars playing at the same time. I will focus on each line to focus on what each person is doing."
But a basic understanding of audio can help to support that at-home environment being communicated through demo systems and merchandising displays.
Such an environment, in turn, can create an atmosphere that's not only exciting to work in, but also conducive to selling audio by framing the electronics professional as an authority figure on the subject.
How to Listen
The skill of listening, from a trained musical perspective, can be employed by installers and taught to consumers in order to help foster an understanding of the audio experience.
According to Chris Maggio, a professional, classically trained guitar player and co-owner of Wakefield, Mass.-based Sarrin Music Studios, formalized music education that focuses on ear training and listening will teach song structure analysis.
"A music training curriculum develops the ability to hear music so it can be processed in a way to hear a melody line and put it in terms of writeable script," he explains.
"Another aspect is to decipher a harmony and the note within it and how it relates to chords."
Providing an example, Maggio adds, "Part of ear training is tempo. The idea of ear training is in being able to take it from what it sounds like and transcribe it onto sheet music or chord progressions.
"Ear training is an abstract thing. It could be as simple as learning intervals, which refer to the distance between two notes and the relationship between the notes. A typical class may involve a melody on a piano and the starting note. You have to hear the melody and then write it down."
Maggio says that electronics installers and their clients can learn the fundamentals of listening by examining simple passages within popular music.
"I would say they could learn musical dynamics," he says. "You can hear pitches and chords and how they work. You may not exactly understand everything, but you can hear, for example, the pitch of a drum.
"A great example is the Phil Collins' song 'In the Air Tonight.' Everyone knows the part of that song when the drums come in and you don't have to be a drummer to play that on your dashboard."
Songs like "In the Air Tonight," "Baba O'Riley" by The Who and the opening riff of "Walk This Way" by Aerosmith are memorable songs, Maggio explains, because of their melody lines.
These melodies, he says, draw people in and provide a way for people to learn a sense of rhythm and melody.
Maggio advises those interested in learning about songwriting and music to try to learn how read and write it and, if possible, to learn how to disseminate the tonal differences between instruments.
"When you are listening to music," he suggests, "try to focus on one instrument and listen to it throughout the song. Do this for each of the instruments. Then you can hear changes in the music.
"Listen to learn what an electric guitar is, an acoustic guitar, the difference between an organ and a keyboard. When someone brings in an Eagles song [for Maggio to transcribe and teach] there could be as many as three or four guitars playing at the same time. I will focus on each line to focus on what each person is doing."
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About the Author

Robert Archer, Senior Editor, CE Pro
Bob is an audio enthusiast who has written about consumer electronics for various publications within Massachusetts before joining the staff of CE Pro in 2000. Bob is THX Level I certified, and he's also taken classes from the Imaging Science Foundation (ISF) and Home Acoustics Alliance (HAA). In addition, he's studied guitar and music theory at Sarrin Music Studios in Wakefield, Mass.
2 Comments (displayed in order by date/time)
Thanks for reading the story. I actually over wrote and we had to split the story in two parts. Soon the other half of the story will appear in CE Pro. In the second half the story will discuss some sales techniques that can be combined with the elements mentioned in this story to help electronics dealers deliver the unheard experience that a quality audio system can offer.
Page 1 of 1 comment pages



Great article. You begin to wonder if the lack of funding in music programs in the schools over the last number of years is the reason for the decline in customers purchasing good speakers. Maybe we need more articles like these to get out to the public to let them know what they are missing.
I came across this video which seems to agree with what you are saying. http://www.youtube.com/watch?v=A9lroIP3BKo