Remote Monitoring

All In Remote Monitoring

Imagining a Universal Tech-Support Platform for Smart-Home Pros

Can a merger of Control4 and SnapAV, with industry-leading Ihiji and OvrC remote-monitoring platforms, yield a ‘central monitoring station’ model for smart-home pros?

Julie Jacobson · July 02, 2019

Crestron Partners with Domotz for Remote Management

Crestron has formed a partnership with Domotz that will give integrators greater visibility to their installed devices to reduce truck rolls, improve service, and open the opportunity for service agreements.

Jason Knott · May 23, 2019

Control4, SnapAV CEO Interviews: Analyzing the Home Automation Merger

SnapAV’s acquisition of Control4 will create a one-stop shop for professionally installed home automation, A/V, networking, other home technologies: CEOs John Heyman, Martin Plaehn

Julie Jacobson · May 17, 2019

New Samsung SmartThings Wifi Melds Home Automation Hub with Plume Mesh Wi-Fi

‘Next iteration’ of Samsung Connect Home is full-fledged SmartThings hub with ZigBee and Z-Wave, plus mesh Wi-Fi from Plume, featuring ‘AI-based network optimization.’ New $15 ZigBee home-automation ‘Button’ launched.

Julie Jacobson · August 13, 2018

Clients Should Have Remote Monitoring … ‘Like It or Not’

Access Networks will now include its Live Monitoring service in every network it builds, and debuts its Access Networks Certified Expert (ACE) certification.

Jason Knott · July 06, 2018

Tech Support Superfecta: OneVision adds SnapAV OvrC to Remote Managed Services

OneVision becomes the only smart-home tech-support provider to work with four major managed services platforms in the custom installation channel.

Julie Jacobson · June 28, 2018

What Happens When Amazon Acquires a ‘Real’ Security Company Like Vivint, Guardian or Brink’s?

Acquiring a national alarm company could help Amazon increase recurring monthly revenue (RMR), but also pave the way for Amazon to become a chief security officer (CSO) and managed service provider for the home.

Julie Jacobson · May 18, 2018

Why SnapAV, Lutron Partnership is Such a Big Deal for Smart Home Channel

Way beyond a “distribution deal,” the partnership between Lutron and SnapAV is an ambitious effort to expand the lighting-control universe, and to extend the ecosystem of OvrC-enabled managed services for the home-technology channel.

Julie Jacobson · April 05, 2018

ISC West 2018 Preview: 10 Trends in Security, Home Automation, IoT

Smarter video surveillance, neighborhood-oriented services, and machine learning are some of the alarm and home-automation trends to to expect at ISC West.

Julie Jacobson · March 28, 2018

New RMR Opportunity: Smart Thermostat Service?

Parks Associates data shows half of U.S. households would pay $5/month for subsidized smart thermostat installation with ongoing service program.

Jason Knott · March 23, 2018