OneVision Adds Domotz to Service Platform
Domotz users can now leverage OneVision platform to enhance service offering.
Integrators using Domotz will now be able to use OneVision's service platform, which includes instant triage as well as service ticket creation for dealers.
Things are certainly buzzing in the realm of recurring monthly revenue (RMR). On the heels of the Control4 acquisition of Ihiji, service provider OneVision Resources has partnered with Domotz, a leading remote systems management (RSM) solution. By combining Domotz technology with the OneVision platform, integrators can offer their clients a turnkey service offering that enhances the client experience, provides work-life balance and drives recurring revenue.
OneVision’s platform provides home technology professionals (HTPs) with the services, processes, and technologies they need to provide round-the-clock support, avoid burnout, and build a more sustainable and profitable business. OneVision currently fields more than 2,000 unique support events each month.
“OneVision solves scalability issues for HTPs interested in streamlining operations and transforming the client experience,” says Clark Roundy, CEO of Domotz. “The combination of Domotz Pro technology and OneVision’s service infrastructure offers HTPs an even more powerful platform upon which to build their businesses and enhance their service capabilities.”
“We know that home technology professionals standardize on a single RSM platform to achieve better operational efficiency,” says OneVision CEO Joseph Kolchinsky. “We have long believed that Domotz is an excellent platform and we could not be more excited about the possibilities that our new collaboration with them represents.”
In related news, Kolchinsky noted that the recent Control4 acquisition of Ihiji will not alter the support for existing Ihiji customers provided by OneVision.
“We’ve always been eager to partner with other technology providers, including RSM manufacturers, who provide service and support solutions. And we will continue to look for opportunities to collaborate with other providers in an effort to enhance the service experience and help our partners solve the service challenge,” concludes Kolchinsky.
