Being called a ‘lifesaver’ may sound hyperbolic in the context of work but given the events of the past couple years for small businesses, the term most certainly applies. Integrators have had to struggle with supply chain shortages and their ability to stick to project budgets and deadlines in the wake of the pandemic, however, with manufacturers like Sony backing projects, many were able to breathe a sigh of relief.
“Sony ES Tech Support has assisted us greatly whenever we encounter firmware issues,” says one integrator.
“Sony literally helped keep me in business during the supply chain situation. Their distributor air freighted me Sony TVs when no one else had inventory,” praises another.
“Sony never really missed a beat for shipping,” echoes yet one more.
Sony’s commitment to the custom integration channel has been highlighted in the past by many of its products.
To this day Sony remains committed to moving the channel forward in a way that’s positive for dealers and the industry. It continues to find innovative ways to partner with its dealers to deliver the best possible home entertainment solutions for the consumer.
However, it’s here at CE Pro’s Quest for Quality where integrators get to voice their opinions on whether those efforts are paying off.
Short answer: they most certainly are. Being recognized in five separate categories from Shipping Policies to Marketing Assistance, Sony’s partners show just how valuable the company’s efforts have been over the last three decades.
“At Sony we pride ourselves on the partnership we have with our customers. This ideology applies to every touchpoint surrounding the sale – Programs, Sales Support, Problem resolution, Logistics, as well as industry leading co-marketing activities to help drive new business to our dealers. We are honored to be recognized by our customers for these important aspects of our business,” states Jeff Goldstein, Head of Sales, Custom Installation, Sony.
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