Control & Automation

About that DIY Home Automation Thing: Case Study in Senior Living

In her blog on the changing landscape of DIY home automation, Julie Jacobson hoped to inspire new business models in the channel … like this innovative thinking that brings the Airbnb model to senior living.

About that DIY Home Automation Thing: Case Study in Senior Living
Seniorly combines Airbnb with Lyft to create a new business model in senior living. Where are the new business models in home-technology integration?

Julie Jacobson · October 3, 2016

I wrote an opinion piece recently that exposed some challenges in the professional home-technology integration channel. While the piece highlighted the rise of very good, very inexpensive smart-home solutions for do-it-yourselfers, the easy-cheap-DIY-products theme wasn’t the important part of the story.

The important thing was the overall landscape that includes these simpler solutions. That landscape also includes online engines for easily researching, purchasing and receiving products; mass-market installation services such as Geek Squad, Installs Inc. and brand new models like Enjoy. And especially a wholesale change in how people shop and buy. They want an easy process that is on-demand, with no uncertainties in pricing, and low-stress delivery and set-up.

I questioned integrators: What are you doing about this new reality? How can we exploit today’s on-demand economy? What can we learn from Uber and Airbnb? What can we learn from SnapAV, which pioneered this model in the custom channel?

Why has SnapAV done so well? Because dealers want to research, order, buy and receive products simply, without having to speak to sales, logistics and accounting people on the other end.

Why wouldn’t your customers want this same experience?


NEXT: The DIY Trend is Starting to Get Scary and it’s Not All about Price


So I came across this short write-up in a senior-housing newsletter that I receive – Senior Housing News (I recommend it).

This is what I had in mind when I wrote my DIY blog – just look at the world around us and see where we might fit in.

The SHN story is about a company that is partnering with Lyft to create the “Airbnb of senior living.”

San Francisco start-up Seniorly recently launched a service to fill all those short-term vacancies at senior-living facilities. It’s as “simple and easy as booking a place to stay on Airbnb,” according to the company.

It’s a simple concept: senior living facilities lose residents all the time, without notice. What can be done with all those vacant spots until the space is filled for a longer term?

Seniorly allows customers to book spaces online, like they would for Airbnb. If caretakers need a break or go on vacation, they can easily find a safe place for their loved ones. Seniorly goes a step further and partners with Lyft for transporting the guest to and from the care facility.

Now, senior living facilities might be looking at the aging-in-place movement – the DIY of senior living – and be worried about the prospects for dedicated senior-living places. But here’s a company that is looking at today’s landscape and thinking about new ways to deliver the same service they've always provided.

As with home-technology integrators, there will always be a need for senior-living facilties, but the times are changing and it makes sense to contemplate new business models based on new realities.

That’s all I’m suggesting.

btw

As I was writing this, I received an email from SHN promoting a new research paper. The pitch seemed relevant to this blog: 

In 2016 alone, an estimated 5.4 million Americans have Alzheimer's disease. That number is expected to rise in the coming decades, leading to skyrocketing demand for memory care housing and services.

Gone are the days of institutional care settings for those living with cognitive impairment. Today, developers and operators are getting very creative in the ways they are designing cutting-edge housing for future memory care residents. 



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  About the Author

Julie Jacobson is founding editor of CE Pro, the leading media brand for the home-technology channel. She has covered the smart-home industry since 1994, long before there was much of an Internet, let alone an Internet of things. Currently she studies, speaks, writes and rabble-rouses in the areas of home automation, security, networked A/V, wellness-related technology, biophilic design, and the business of home technology. Julie majored in Economics at the University of Michigan, spent a year abroad at Cambridge University, and earned an MBA from the University of Texas at Austin. She is a recipient of the annual CTA TechHome Leadership Award, and a CEDIA Fellows honoree. A washed-up Ultimate Frisbee player, Julie currently resides in San Antonio, Texas and sometimes St. Paul, Minn. Follow on Twitter: @juliejacobson Email Julie at julie.jacobson@emeraldexpo.com

Follow Julie on social media:
Twitter · LinkedIn · Google+

Julie also participates in these groups:
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View Julie Jacobson's complete profile.



  Article Topics


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Comments

Posted by TotalControlRemotes on October 5, 2016

We are based and live in Monroe Township, NJ which is the adult community capital of America.  Obviously over the years we receive a lot of calls from Seniors looking for some easy technology solutions, and also from their caring children, who live far away and want simple ways to monitor or speak with them.  We love doing this type of work as it is extremely gratifying and rewarding.  We are constantly testing solutions that include voice recognition, notifications to their children if temperature levels or lights don’t turn on for a specified time, and other ways for the seniors to enjoy themselves.  Over the past few weeks I have had regular meetings with a friend and colleague of mine who owns an AV shop in Red Bank NJ.  We are interested in pooling our resources and extending our business to offer technology contracts to qualified clients who are not technically savvy but have an interest in technology through safety, enjoyment, or both.  Our new model will help them by putting all of their technology under one umbrella and helping them with it through remote access or service calls.  We plan on helping them with their phones, iTunes, networking, AV, control/automation, music listening, and a variety of other diverse technologies.  I am truly excited at the opportunity to give back to the community and incorporating an entirely new demographic into our client base.

Vincent
Total Control Remotes

Posted by RobMacK on October 3, 2016

1 company I have been using for my girlfriend’s Mom (who is very independent but shouldn’t be driving at 86) is called GoGo Grandparent. It’s Uber for Seniors. They’ll not only do basic transportation but also will assist with shopping and basic errands (medical pickups etc.) as needed. Best of all: no smartphone needed for seniors either, and they do family updates via text. So far the service has worked very well indeed. The website is https://gogograndparent.com

Posted by RobMacK on October 3, 2016

1 company I have been using for my girlfriend’s Mom (who is very independent but shouldn’t be driving at 86) is called GoGo Grandparent. It’s Uber for Seniors. They’ll not only do basic transportation but also will assist with shopping and basic errands (medical pickups etc.) as needed. Best of all: no smartphone needed for seniors either, and they do family updates via text. So far the service has worked very well indeed. The website is https://gogograndparent.com

Posted by TotalControlRemotes on October 5, 2016

We are based and live in Monroe Township, NJ which is the adult community capital of America.  Obviously over the years we receive a lot of calls from Seniors looking for some easy technology solutions, and also from their caring children, who live far away and want simple ways to monitor or speak with them.  We love doing this type of work as it is extremely gratifying and rewarding.  We are constantly testing solutions that include voice recognition, notifications to their children if temperature levels or lights don’t turn on for a specified time, and other ways for the seniors to enjoy themselves.  Over the past few weeks I have had regular meetings with a friend and colleague of mine who owns an AV shop in Red Bank NJ.  We are interested in pooling our resources and extending our business to offer technology contracts to qualified clients who are not technically savvy but have an interest in technology through safety, enjoyment, or both.  Our new model will help them by putting all of their technology under one umbrella and helping them with it through remote access or service calls.  We plan on helping them with their phones, iTunes, networking, AV, control/automation, music listening, and a variety of other diverse technologies.  I am truly excited at the opportunity to give back to the community and incorporating an entirely new demographic into our client base.

Vincent
Total Control Remotes