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HP Works to Get Old PC Users onto Windows 10

HP and Microsoft were aware during the development of Windows 10 of the differences between its consumer, SMB and enterprise customers and included features to cater to each group.


Existing HP products such as this Pavilion X2 two-in-one notebook incorporate a free and easy upgrade path from its original Windows 8.1 OS.
Robert Archer · July 28, 2015

With its OS X and products like Yosemite (OS X 10.10), Apple may receive more fanfare, but when it comes to market share NetMarketShare.com says Microsoft’s Windows platform is the real heavyweight of the category with an approximate 91 percent market share.

The problem for the Redmond, Wash.-based tech giant is that a vast majority of its market share is using its Windows 7 product, which once Windows 10 releases on July 29, the dated OS becomes a two-generation old solution. Summing up the OS market as it transitions into Windows 10, the Palo Alto, Calif.-based manufacturer Hewlett Packard (HP) says that with about 600 million PC users owning computers that are four years old or older, it took steps to help ensure that those PC owners experience migration into Windows 10 is seamless as possible.

Mike Nash, vice president of product management for the consumer PC and solutions (CPCS), HP, says his company’s top priority in working with Microsoft is to deliver to the public the world’s best computing experience.

Related: HP Tailors New PCs to Consumer Usage Patterns

Nash says the numbers concerning older PC users is shocking. But he is confident that through its work with Microsoft, the move into Windows 10 should be easy for HP customers, especially those that own Windows 8 and 8.1 products.

“I’m stunned by the amount of people running XP, the number of people running Vista,” he says. “A lot of things done between Windows 8 and Windows 8.1 were done to make the operating system better. [We applied] the things we learned about desktop and tablet modes to make Windows 10 so much stronger … if you have devices from the last year or two, we’ve spent a lot of time to make sure the devices upgrade as easy as possible. We have LAN, touchpad drivers, etc., in the right format to get you right up to date.”

For owners of older PCs that include hardware that may not support some of the new features that come with Windows 10, Nash says the free upgrade will serve as an opportunity to audition some aspects of the latest Microsoft operating system.

Nash also points out that long-time Windows supporters will appreciate Microsoft and HP learning from past mistakes such as the lack of start buttons, confusing system navigation and the inclusion extraneous applications.

“It’s the best of what we love about Windows 7, taking advantage of the things people like such as the tiles, but also have opportunity to mix-and-match combinations of universal applications,” he explains. “It’s important for customers to have experience they want.”

He adds that technologies such as Microsoft’s Cortana, Windows Hello and new Edge browser facilitate user convenience options, such as the ability to switch users easily, and make the Internet a more dynamic part of users computing activities.

Nash points out that depending on the level of connectivity users have, downloads for the operating system could range from 45 minutes to 90 minutes. Microsoft structures its download options to allow users to set it up in manners that are conducive to their lifestyles.

To learn more about Windows 10 upgrade click here.



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  About the Author

Bob is an audio enthusiast who has written about consumer electronics for various publications within Massachusetts before joining the staff of CE Pro in 2000. Bob is THX Level I certified, and he's also taken classes from the Imaging Science Foundation (ISF) and Home Acoustics Alliance (HAA). Bob also serves as the technology editor for CE Pro's sister publication Commercial Integrator. In addition, he's studied guitar and music theory at Sarrin Music Studios in Wakefield, Mass., and he also studies Kyokushin karate at 5 Dragons in Haverhill, Mass. Have a suggestion or a topic you want to read more about? Email Robert at robert.archer@emeraldexpo.com

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