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Zip Express to Install CE for CompUSA.com and TigerDirect

Competing with Geek Squad and Firedog, Zip's next-day installation service provided by network of independent dealers.


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Consumers who buy TVs, remote controls and other technologies from TigerDirect.com or CompUSA.com, can now order installation as they check out.

Service is provided by Zip Express Installation, which calls itself a "leader in next-day electronics installation services."

The company was founded earlier this year by Chris Mauzy, who led installation initiatives at Best Buy and before that Ultimate Electronics.

In the Zip plan, CE buyers provide their name, phone and preferred installation time. Almost instantly, a work order is sent out defining the parameters of the job to 16,000 certified installers in the system.

Zip defines the pricing, and takes a cut of the proceeds.

Zip has already announced relationships with Target and Amazon. The latest coup is SYX Services, which is an affiliate of -- and provides management services to -- CompUSA.com and TigerDirect.

After Web shoppers purchase CE products online, they select the installation option at checkout, and then call Zip or visit zipinstallation.com to schedule the installation. Next-day service is available in most states in the U.S. and Canada, the company says. Add $200 for that.

TigerDirect.com and CompUSA will offer a complete suite of installation services from Zip including tabletop TV setup, TV wall mounting, home theater setup, remote control set up and furniture assembly.

Zip installers train customers on how the new setup works in the home.

Installation services start at $130 (but don't expect to get away that cheaply).

Zip competes with Best Buy's Geek Squad and Circuit City's Firedog.




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Article Topics

News · Big-Box Retailers · Installation · Big-box Retailers · Installation · All topics

About the Author

Julie Jacobson, Editor-at-large, CE Pro
Julie Jacobson, recipient of the 2014 CEA TechHome Leadership Award, is co-founder of EH Publishing, producer of CE Pro, Electronic House, Commercial Integrator, Security Sales and other leading technology publications. She currently spends most of her time writing for CE Pro in the areas of home automation, security, networked A/V and the business of home systems integration. Julie majored in Economics at the University of Michigan, spent a year abroad at Cambridge University, earned an MBA from the University of Texas at Austin, and has never taken a journalism class in her life. She's a washed-up Ultimate Frisbee player currently residing in Carlsbad, Calif. Follow her on Twitter @juliejacobson.

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