Walmart Partner Offers Free PC Tech Support During Holidays

India partner provides $100 worth of free remote service, including Windows 7 migration, for Walmart PC customers

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By Julie Jacobson
November 24, 2009
If you buy a PC at Walmart.com during the holidays, you can get free technical support services -- such as virus removal, free anitivirus software, remote diagnostics and repairs – through Walmart partner iYogi, headquartered in India.

The offer is a promotion by iYogi, which is trying to expand its reach in the U.S. consumer market, Dow Jones reports.

The free service, valued at $100, also includes Windows 7 migration.

"We're anticipating Windows 7 is going to drive a lot of sales," iYogi co-founder Vishal Dhar told Dow Jones.

Outside of the holiday promotion, iYogi's remote PC service starts at about $20 for software installation and tops out at $153 for a year of unlimited service on a personal computer, according to Dow Jones.

You'll have to look hard to find the service on Walmart.com, though (search for iYogi). The service does not seem to be mentioned in the Electronics or PC sections of the site, and we couldn't find a mention of the holiday promotion anywhere on Walmart.com.

Wal-Mart began offering in-store PC support services, a la Geek Squad, last month. This month, the retailing giant launched an in-home A/V and PC installation service offered through NEW, an established consumer electronics warranty company.




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