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Blu-ray or Digital Downloads? Integrators Weigh In

Integrators are keeping their options open, but Blu-ray is the recommended choice.


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Integrators are not just installers; they are advisors. And never has your advice for customers been more important than it is now, especially in the debate over high-definition video content.

Should customers be purchasing Blu-ray players/Playstation 3 hardware to watch high-def content? Or should they be purchasing/renting downloadable HD streaming media from the Internet and storing it on hard-drive servers in the home?

Or should they just be watching over-the-air/cable/fiber HD in their homes?

Eventually, the answer, of course, will be all of the above. But what should you recommend to your clients in the meantime, during this transitional phase?

CE Pro asked integrators: "What source of high-definition content are you recommending to your clients and why?"

Overall, among the more than 100 responses we received, Blu-ray players are the recommended choice at this point. Here is a sampling of what dealers are doing and why.

Blu-ray Is the Way


I'm a big believer of using technologies that are proven in the marketplace for some time before I begin recommending them to my client base. This gives the manufacturers time to work out all the bugs so I don't have to deal with the headaches.

Blu-ray players and discs are being used in my clients' homes and theaters because, simply put, people know how to load a disc into a player. Also, the other high-def players rely on an Internet connection for downloading.

This is just another possible point of failure that may result in an increase of non-billable service calls. Blu-ray has my vote for now and the foreseeable future." -- Seth Diggs, president, Paramount Home Theater, West Palm Beach, Fla.

As of right now we are recommending Blu-ray as an option, but we are also explaining to the clients about the current limitations of the current players. Vudu has also been a terrific option for our clients. We have been installing it since the beginning of the year, and our clients are thrilled with it.

Most of the time, they are adding a second unit to their home. Also since DirecTV's upgrade last year, it has been the best option for our clients for most of their content. -- Robert Kowalski, Premier Home Theater, Newton, N.J.

We are recommending Blu-ray to our clients who want to keep the content. Although we are selling some Vudu, we are not currently recommending it for our clients that want to own or keep the HD content.

Vudu has been slow to provide purchasable HD content. We are, however, recommending it for our clients who are more interested in the on-screen library capabilities.

We still have clients who want to keep and maintain their own libraries via hard drive or changer, and they are still waiting on either a Blu-ray changer or some closure to the whole digital rights issue regarding hard drive storage." -- E. Stan Kidd, Savant Living LLC, Virginia Beach, Va.

I am recommending Blu-ray currently. It's important to maintain their freedom of source selection from anywhere in the home. -- Bob Piccirilli, Performance Innovations Corp., Genoa, Ill.

We are recommending Blu-ray and DirecTV because the quality of both is far superior to anything else out there. -- Aaron Poole, Poole Audio Video, Newburgh, Ind.

We are recommending Blu-ray for 1080p content. However, we are careful to inform our customers of some of the more common problems that still exist, such as frequent incompatibility with certain standard definition discs, etc.

We currently wire all central control and source equipment locations with Ethernet jacks so as to provide access to any future download service over the Web, such as Netflix. -- Dale Boyd, Audioscapes Inc., Yorba Linda, Calif.





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Article Topics

News · Product News · Blu-ray · Digital Media · Blu-ray · All topics

About the Author

Jason Knott, Editor, CE Pro
Jason has covered low-voltage electronics as an editor since 1990. He joined EH Publishing in 2000, and before that served as publisher and editor of Security Sales, a leading magazine for the security industry. He served as chairman of the Security Industry Association’s Education Committee from 2000-2004 and sat on the board of that association from 1998-2002. He is also a former board member of the Alarm Industry Research and Educational Foundation. He is currently a member of the CEDIA Education Action Team for Electronic Systems Business. Jason graduated from the University of Southern California.

10 Comments (displayed in order by date/time)

Posted by jenny  on  10/21  at  07:42 AM

I can’t believe it has taken this long for someone to ask the question…

Disks have been dead for 4 years… get with it everyone! Blu-Ray was dead before the first deck shipped.

Thank you for finally admitting what everyone with an ipod has been thinking for years. Why keep our customers in the dark ages?

Posted by Hou Person  on  10/21  at  09:12 AM

BluRay is solid and 100% reliable, plus it is still the “only” source of HD Audio.

The internet, is till nothing more than a “play thing”.  After 10 years of cable and telephone “net” service providers (ISPs)in Houston - all they have proven “it does not work”.

Posted by jbrown  on  10/21  at  10:10 AM

Blu-ray is most assuredly NOT dead, nor was it ever. It is still the highest quality picture and sound available to “Joe the Plumber” for his mainstream movies.

That said, downloaded video is, without a doubt the future of home video content. Computers (and computer-savvy customers) will continue to proliferate and Microsoft or Apple will eventually figure out how to make a functional media distribution system. Hollywood will realize they can either license it and make it usable, or people will just keep “stealing” it.

Let’s see ... I can “rip” a disc to mp3 or vob and play it anywhere ... or I can buy one and only play it in a few locations and have to take 5 extra steps to even accomplish that. If you want to stem the piracy, fix the distribution problem instead of taking the pirates to court.

Anyway, downloaded video and computers can be upgraded with basic hardware changes (bigger hard drives, better video cards, etc) and simple software updates instead of long, drawn-out format war battles leaving customers with worthless HD-DVD players and discs. All of this is better for everyone. It’s only a matter of time until the manufacturers and studios figure it out.

Posted by Troy Janda  on  10/21  at  11:22 AM

It is obvious that the main distribution of media content throughout our homes will be entertainment servers.  If our industry is to really benefit the integrator and consumer, manufacturers will focus on server systems with the ability to accept and store content from all purchase options.  In other words, a media player should be able to play a disc directly, rip a disc to the server, download online content to the server, record television content to the server, etc.  The various current alliances between media companies and manufacturers that limits what or from where the consumer can download online content needs to end.  The industry needs to adopt a standard that all follow allowing the consumer to buy their preference of equipment and still have access to any media content provider. This will allow competition to be based upon the quality or value of one’s product/content and their customer support.

Posted by bob archer  on  10/21  at  12:05 PM

It’s probably realistic to think that Blu ray will be successful for a few years until download services are as convenient as iTunes is with music.
Products like Vudu take a couple of hours to download HD content and that means people will have to plan around that.
Disney, Sony and others will bring the cost of the hardware and software down and the players will play current generation DVDs so people will eventually migrate to Blu ray.

Posted by mdonnigan  on  10/21  at  04:52 PM

With a 4Mbit connection, VUDU features instant play HD!  It’s HDX that can take several hours.  Just wanted to clear up this point.

Posted by Soundzilla  on  10/21  at  07:55 PM

No question about it for me. Blu-ray is the best we have. Unless you love compression, streaming just isn’t a serious high-end option. Ask this question in ten years. Blu-ray quality streaming isn’t going to happen in the mainstream of living rooms on the current Internet infrastructure. Yeah, streaming is convenient, but IMO, when you’re installing Pro installations, you should recommend the pinnacle of image and sound and simply put current streaming options isn’t going to showcase someone’s investment of $20k-$200k in a home theater as well as Blu-ray will.

Posted by mdonnigan  on  10/22  at  12:48 PM

We cannot forget that access to the movie your customer wants to watch “now” trumps all theories of quality.  If VUDU can offer your customer Iron Man in HDX (comparible to Blu-ray) when they don’t own the disc, why would they not want this capability?  We as an industry are motivated by quality, b ut let’s not confuse our customers motivations with ours. 

Our (your) customer, wants the system to be useable by everyone member of the family, be reliable, and provide easy access to entertainment.  Digital VOD solutions provide the connection to content.  You need to sell systems with this capability, lest your competitor educate your customer and by so doing win them over. 

Quality is not demoable.  How do they A/B in their home a better picture, or sound?  Without an A/B you have no demo.  Instead, your customer showcases experience.  Hence the reason why theaters with Kaleidescape and VUDU always create WOW and referrals for dealers.  Theaters with XXXX brand projector, simply have a big bright picture with a very expensive projector.  In fact it may be possible to claim that my picture is just as good at half the price…because at that moment there is no way to compare.

Posted by Forrest G.  on  10/23  at  08:25 PM

Lol Blu-ray.

A gasping dinosaur.

Lets see, how difficult is it really?

Go to website, choose movie, download HD movie to computer(like any other file), play movie on computer connected to large screen TV via ethernet or wireless(samsung no less), profit..

Posted by Raistlin  on  10/23  at  09:04 PM

Tell me what websites have HD content that looks and sounds even close to BluRay?  Yeah, none.


This is such a silly argument to begin with.  I regularly use both digital distribution and disc-based content.  Its stupid to choose a side.  There are uses for both.

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