AV and integration buying group ProSource announced its 2021 Members of the Year annual honorees, to be celebrated at the ProSource Summit 2022, being held at the new Caesar’s Forum Convention Center in Las Vegas, March 6-9, 2022.
“Each member selected for this award is an innovator,” says Dave Workman, CEO and president of ProSource. “The award is based upon a member’s ability to meet or exceed the established criteria, including a member’s participation within the group, support of group brands, conducting business in a manner that stands as an example to other members, and selection for industry awards and recognition. We extend our heartiest congratulations to each of the 2021 Members of the Year, honor their ability to evolve and adapt to the rapid changes in technology and market trends, and applaud the investment they have made in their people to create a winning team.”
The 2021 Members of the Year, listed by region with commentary from the company principals and local ProSource managers, are:
Northeast: Total Home Technologies – Keith Harrison, CEO
“After 30 years in business it a true honor to receive this industry award,” says Harrison. “I joined a ‘buying group’ but got a family of business partners. Bobby and the team have helped me create solutions and partnerships that I would not have been able to do otherwise. Thank you, ProSource!”
“Total Home Technologies celebrated their 30th anniversary and continue to lead with innovation, system design and installation, their robust RMR model, three beautiful showrooms, and a top-notch team of professionals,” says Robert Dodge, ProSource District Manager for the Northeast Region.
North Central: Technology Interiors – Rick Goren, President
“One of the most significant turning points in my life was becoming a member of ProSource,” comments Goren. “Being a member of ProSource has contributed to our success in achieving a CE Pro 100 status. I am truly honored to receive this award from such a prestigious group.”
“Rick started his company in 1997 in Indianapolis from his love for audio and speakers,” added Nicole Riddle, ProSource District Manager for the North Central Region. “Rick is not only a business owner, he is also an inventor. I am amazed at how he is constantly evolving and coming up with new ideas to grow his business and stay relevant to this industry.”
Southeast: SoundVision – Mark DiPietro, Managing Partner
“ProSource has fundamentally changed the way we do business,” says DiPietro. “The products, contacts, and ProSourceU for training have each, in their own way, helped us advance our profitability and our productivity. We would succeed without it, but we would be nowhere near as successful.”
“I am very impressed with the team that Mark DiPietro has put together at SoundVision,” says Frank Marengo, ProSource District Manager for the Southeast Region. “Their business model includes custom audio/video, shades, and now lighting fixture sales and design, and they focus on their direct relationship with the end user. I admire their focus on elevating their staff and always being positive, and the level of service they provide to their customers.”
South Central: Elite Automation & Technology – Justin Carter and Jessica Carter, Owners
“We are beyond thrilled and proud to be chosen as the ProSource Member of the Year for our region,” says Justin Carter. “The ways ProSource has helped our business grow based on the collaborative and innovative sharing of ideas is too long to list. We found that the support via vendor relationships and competitive camaraderie has been priceless.”
“Joining ProSource was the best decision we’ve ever made,” adds Jessica Carter. “We’ve made some bad decisions through the growing pains since we started Elite and can see that the benefits ProSource offers are invaluable to our industry. We never knew before ProSource what it was like to get to know and talk to other integrators out there. The relationships we have formed with other members are worth the cost of being a part of ProSource.”
“Justin and Jessica Carter have been ever-impressing since I met them a few years back when they joined the group,” says Samantha Summerville, ProSource District Manager for the South Central Region. “They have tripled their business with ProSource vendors since joining and their business has grown three-fold as well. The deal was sealed after I visited their showroom in the fall of 2021 and Justin gave me a tour and lighting demo in their showroom.”
West: Pacific Audio & Communications — Phil Mulligan and Pat Mulligan, Owners
“ProSource is Ohana (family),” says Pat Mulligan. “We love being a part of this industry-changing group that gives us access to select vendors and networking with other ProSource members. It is invaluable. Since joining ProSource, Pacific Audio & Communications (PAC) has more than doubled in size. The relationships and camaraderie are second to none.”
“Hawaii is the most isolated populated place on the planet, yet Pat and Phil are some of the most involved members out west,” says Rick Huggins, ProSource District Manager for the West Region. “Always readily available and eager to participate on calls, both Phil and Pat regularly contribute each month on one of ProSource’s Working Groups, where they and other members discuss best practices, what’s working for everyone, ways to improve, as well as what is NOT working. What’s more impressive than their great participation and regular Summit attendance, is that they manage four separate teams across the four main Hawaiian Islands, all united with the same processes and culture. They have consistently grown double-digits over the past few years.”
