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The One Thing You’re Not Training Your Customer Service Team
70% of customer service experience is rooted in emotional intelligence. That means this one type of training could…
News December 9CE Pro Masters Recognizes 14 Unsung Industry Heroes
The 4th Annual CE Pro Masters list highlights contributors in virtually every facet of the industry, from retailer…
News December 9OneVision Resources Launches 20/20 Service Collaborative Group
New OneVision 20/20 program includes manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations…
News December 8Control4, Denon Deliver Smart Home Entertainment with HEOS Update
Denon and Control4 release firmware updates to increase interoperability between whole-house control and home theater systems.
News December 8What Alex Tagliani Likes About His New Smart Home
Famous Indycar driver Alex Tagliani was involved from the beginning on the design and construction of his new…
News December 8Lessons from DIY Networking: Solid Apps, Great Features, Cool Designs
The home-technology integration channel could learn some things from DIY routers and apps, especially when it comes to…
News December 8Channel Vision Launches New Smartphone App
Channel Vision NVR-ll, the new NVR smartphone app features smart-search & playback, HDMI video interface, and watchdog monitoring.
News December 8SnapAV Acquires Autonomic
SnapAV is on a tear, acquiring four companies in one year to dominate the home-technology integration channel. Autonomic…
News December 7Affordable ELAC Element Integrated Amp Designed for Home Theater
The reasonably priced ELAC Element Integrated Amplifier offers features that are typically only available on amplifiers priced at…
News December 7














