CEDIA Offers Members Support via Help Lightning

Published: October 22, 2020

Help Lightning is introducing a game-changing virtual expertise product to CEDIA member integrators and vendors. The companyโ€™s patented technology merges two real- time video streams so experts can virtually reach out and touch what their customer or technician is working on. With Help Lightning,

โ€œWe think that offering it free for 60 days is a good way to kick start your way toward the COVID-19 recovery by differentiating yourself to your customers now, when they need you the most,โ€ said Mike Giffin, vice president ofย business development for Helpย Lightning.

โ€œReasonable customers may understand if you canโ€™t deliver during the current epidemic; but theyโ€™ll be disappointed. On the other hand, if youโ€™ve made theย effort to figure out how to safely provide contactless virtualย expertise to help them, theyโ€™ll be surprised and delighted. Youโ€™ll almost certainly make them promoters of your companyโ€”and customers for life.โ€

Wendy Griffiths, vice president of engagement & global development, CEDIA, adds the trade group looks forward to providing this offer to its members.

โ€œWeโ€™re delighted to bring our members this great and timely offer from Help Lightning,โ€ย comments Griffiths.ย 

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