Legal Advice on Phone Support: What if a Customer is Injured?

CE pros need to stay 'on script' when conducting an over-the-phone service call to protect clients from an electrical shock or fall while repairing their own system. Where does…

Z-Wave Home Automation Leader Nortek Gets into ZigBee Biz to Court Utilities, MSOs

Z-Wave Home Automation Leader Nortek Gets into ZigBee Biz to Court Utilities, MSOs

One of the largest worldwide providers of Z-Wave home automation devices, Nortek Security & Control plans to launch ZigBee products for the first time to grab MSO and utility…
New CEO Discusses Vision for AVAD as Independent Co.; a Return to CEDIA

New CEO Discusses Vision for AVAD as Independent Co.; a Return to CEDIA

CE Pro interviews new AVAD CEO Tom Jacoby after the distributor was acquired by private equity firm Kingswood Capital: “We don’t see this as a broken company that needs to be…

Design Custom Interfaces for Clients with RTI’s New KX10 In-Wall Touchpanel

CEDIA Tease: iRoom’s Lockable iPad Tabletop Charger and IP Controller

Tripp Lite HDBaseT Extenders Transmit 4K Signals Up to 328 Feet

Indoor Air Quality (IAQ) Isn’t Boring if it Means More Business! Learn How to Sell It

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Design Custom Interfaces for Clients with RTI’s New KX10 In-Wall Touchpanel

Design Custom Interfaces for Clients with RTI’s New KX10 In-Wall Touchpanel

RTI says its new KX10 in-wall universal controller is designed to provide simple control and automation to A/V, environmental and security systems.
CEDIA Tease: iRoom’s Lockable iPad Tabletop Charger and IP Controller

CEDIA Tease: iRoom’s Lockable iPad Tabletop Charger and IP Controller

New for CEDIA 2016: iRoom adds a lock to its iTop charger to secure any-sized iPad or other iOS device, plus a Wi-Fi controller to link buttons on the iBezel to automation…

Tripp Lite HDBaseT Extenders Transmit 4K Signals Up to 328 Feet

Z-Wave Home Automation Leader Nortek Gets into ZigBee Biz to Court Utilities, MSOs

Product Briefs: SCP Distributing Pulse-Eight; Dish & NBC Televise Olympics in 4K

Fusion’s Ovation Duet Music Server Integrates with Control4, RTI, URC

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How to Take the Very First Step Toward a Recurring Revenue Model

How to Take the Very First Step Toward a Recurring Revenue Model

How to start offering 'worry-free' services like extended warranties, service calls, system upgrades and tune-ups ... for a non-optional annual fee.
Who’da Thunk? Indoor Air Quality as a Category is Actually Kind of Interesting

Who’da Thunk? Indoor Air Quality as a Category is Actually Kind of Interesting

It’s not exactly 4K or RGB lighting, but IAQ gives dealers something interesting to talk about: wrecked hardwood floors, asthma, mold, nose bleeds, home warranties … and…

Home Networking in the Custom Channel: Are We Asleep at the Router?

Samsung’s Amazing World Anthem for Rio Olympics (and Galaxy S7 Edge)

The Seven Habits of Highly Effective (Smart Home!) Partnership Teams

Sears’ Kenmore-Branded 4K TV Just Might Work

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What is the Future of Interface?

What is the Future of Interface?

SMARTPHONES, WEARABLES, VOICE AND GESTURE CONTROL vie for marketshare amid entrenched touchpanels and keypads. Industry insiders weigh pros and cons of each.
Indoor Air Quality (IAQ) Isn’t Boring if it Means More Business! Learn How to Sell It

Indoor Air Quality (IAQ) Isn’t Boring if it Means More Business! Learn How to Sell It

Join CE Pro for a FREE webcast on August 17th, sponsored by Aprilaire, and learn how to increase business opportunities by offering complete climate control solutions to your…

Impact of Smart Home Technology on Realtors, Builders & Developers

Selling, Installing and Specifying Motorized Window Treatments

The Ultimate Guide to Distribution of 2016

Your #1 Source for Expanding Your Recurring-Revenue Practice

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What is the Future of Interface?

What is the Future of Interface?

SMARTPHONES, WEARABLES, VOICE AND GESTURE CONTROL vie for marketshare amid entrenched touchpanels and keypads. Industry…

Download Today!

Optimizing Rooms Acoustically for Dolby Atmos, DTS:X

Adding more speakers to a room can confuse the human brain, so manufacturers discuss the best way to acoustically treat…

Lutron Rebrands High-End LED Drivers; Debuts $250 Premier Hi-lume 0.1%

Lutron's $250 Hi-lume Premier 0.1% constant voltage driver for commercial LED…

Dolby, DTS and Auro: Is Another Format War on the Way?

Manufacturers debate how healthy or unhealthy it is for the market to have…

Sonos Opens First Retail Store: Upscale Shop in SoHo with 7 Soundproof Listening Rooms

Sonos begins selling smart speakers at its first retail shop in New York City,…

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New CEO Discusses Vision for AVAD as Independent Co.; a Return to CEDIA

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CEO: Despite New Remote, Savant is not About the DIY Mass-Market

Savant CEO William Lynch says the company's new $499 DIY remote, now available…


Home Networking in the Custom Channel: Are We Asleep at the Router?

Eero makes home networking sexy. The custom channel could learn some lessons…


Sony: Our HDR Technology Outperforms OLED, LCD Competition

Sony targets custom installation market with new 65-, 75- and 100-inch 4K LCD Z…


Smart HVAC Pioneer Ecovent Targets Custom Installation Channel

Ecovent sees world with no thermostats at all, instead supplanted by smart HVAC…


Control4 Gets Two-Way Driver for Haiku Fans and Lights from Big Ass Fans

Chowmain Haiku Driver allows two-way integration of Big Ass Fans and Big Ass…

Comment Stream


Interesting for sure! [shameless_plug] This is a reason to consider offloading Tier 1 / Basic Support and monitoring responsibilities to a 3rd-party like our company, OneVision.  If any integrator has this concern please reach out - we provide... — Joseph Kolchinsky on Jul 29
One important note to this article is the actual price, only $799 MSRP! — fusionrd on Jul 29
Best Buy wins no matter what.  By stocking the remote, the customer is in the store.  Perfect time for a new TV, expensive cables, perhaps some printer ink, hey check out that new video game, etc.  I can see a good % of BB customers asking... — TotalControlRemotes on Jul 28
You’re exactly right Julie and it baffles me why integrators are willing to take on that much liability installing an automated thermostat for what, $50 extra profit?  We quit installing HVAC control and other mission critical items such as access... — Igor Kivritsky on Jul 28
That’s an interesting point, but no different from someone freezing because their thermostat misfires. — Julie Jacobson on Jul 28
Maybe it’s just me but did anyone think of the liability of this?  It’s one thing if little Jenny can’t watch Barney because the TV doesn’t work but if the humidity is all wrong because someone made a programming mistake and the... — Igor Kivritsky on Jul 28
That is really interesting! — Julie Jacobson on Jul 28

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