3 Ways to Step Up Your Customer Service Game
It's hard to make the project-to-service transition, but these three pillars of a service-first approach will help get…
News August 16
Latest In: OneVision
How to Transition from ‘Free’ to ‘Paid’ Without Burning Client Relationships
What can integrators learn from the Wall Street Journal and the New York Times? One newspaper transitioned from…
News August 9CEDIA Find: Axius Offers Domotz-Based Remote Monitoring, End-User Support to Other Integrators
Smart-home integrator Axius signed more than 500 customers to Domotz-based remote IoT management service in just four months;…
News August 4Under the Surface of Lennar’s Move to Wireless & Amazon Smart-Home Services
When paired with Lennar’s decision to utilize Amazon Home Services for installation, the builder’s sharp reduction in low…
News August 2
Use This Equation to Simplify Your Hourly Billing
A complex pricing model is difficult to explain, harder for clients to understand and almost impossible for your…
News July 31Did You Notice This One Line in Amazon’s Smart Home Service Message?
One sentence tucked into Amazon's smart-home service offering is evidence that Amazon intends to get involved on every…
News July 30Why Recurring Revenue Skeptics Are Missing the Point
Recurring monthly revenue (RMR) may not be necessary to drive company valuation, but providing great customer service absolutely…
News July 29Improve Your Customer Service with One Simple Phrase
To elevate your customer service offering and start raking in the recurring revenue, focus less on how your…
News July 53 Reasons Summer Is the Best Time to Sell Service
Waiting for the right time to pitch your clients on service plans to gain recurring revenue? Here's why…
News June 21Latest Products
