Ugh! How to Reduce the Stress of Service Calls During the Holiday Season
Client service issues are somehow more urgent and more stressful around the holidays. Here are three ways to…
News December 7
Latest In: OneVision
How Third-Party Service Provider OneVision Resources Takes the Guesswork Out of RMR
Considering OneVision Resources? California integrator Cantara makes a case for going third-party and offering 24/7 service and support…
News December 6No More Excuses: How Cantara Offers 24/7/365 Service Without the Headache
Southern California-based Cantara provides round-the-clock service without the stressful toll on employees. Here's a closer look at how…
News December 65 BEST Business Software Services of 2016
Check out the 2016 BEST Award winners in the business operations category: D-Tools, One Firefly, iPoint, OneVision Resources…
News October 27Slideshare: Julie Jacobson’s Ultimate Preview of CEDIA 2016
CE Pro founding editor Julie Jacobson highlights new products, trends and happenings at CEDIA 2016: home automation, 4K…
News September 1616 Powerful Phrases to Use When Responding to Customer Service Emails
Proper tone matters. Follow these 5 key ingredients and 16 exact phrases to craft more effective emails with…
News September 1CEDIA Rookie: Digital Butler Software Melds IP Device Discovery, Remote Monitoring, Business Mgmt
Debuting at CEDIA 2016, Digital Butler from Holistic Labs discovers IP devices on the network for remote troubleshooting…
News August 16
How to Take Your First Step Toward a Recurring Revenue Model
How to start offering 'worry-free' services like extended warranties, service calls, system upgrades and tune-ups ... for a…
News July 28How Tracking Technicians’ Time Helps Calculate Your Hourly Labor Rates
Using time-tracking software enables integrators to determine employee utilization rate to help set your hourly rates, but integrators…
News June 24Latest Products
