Vivint has announced two new professionally installed security and smart home systems designed to bring greater accessibility, flexibility, and customization to homeowners. The new offerings, HomeProtect and HomeProtect Pro, are positioned as scalable solutions that combine professional installation, in-house monitoring, and an updated app experience aimed at making connected living more intuitive.
According to Vivint, HomeProtect is intended to provide essential security and energy management features at a price point that typically aligns with DIY systems. The company cites a starting cost of $199.99 for equipment with professional installation and $24.99 per month for monitoring. The system includes a new panel-less security hub, long-range keypad, three door and window sensors, a motion sensor, and 24/7 professional monitoring staffed by Vivint employees. Customers can also add devices such as a smart thermostat, video doorbell, and smart lock.
Vivint says HomeProtect is designed to meet the needs of homeowners who want the reliability of a professionally installed system without the expense traditionally associated with full-service offerings. The company points to data from Parks Associates, which shows that nearly one third of consumers seek professional help after struggling with DIY installations.
“Vivint offers everyone a simple pathway to safer, smarter, and more efficient homes, giving them the confidence and peace of mind to focus on what matters most,” said Dave Porter, Managing Director of Vivint.
HomeProtect customers have the option to pay $199.99 for equipment with a 36-month monitoring agreement, or $349.99 with no contract and a $199 installation fee. Vivint also allows customers to upgrade to HomeProtect Pro at any time, crediting their initial HomeProtect purchase toward the cost of the more advanced system.
HomeProtect Pro serves as the rebranded version of Vivint’s fully integrated smart home platform. Starting at $599.99 with free installation, the system includes a touchscreen Smart Hub, four door and window sensors, a motion sensor, 24/7 monitoring, and access to Vivint’s full suite of energy management and automation devices. Vivint says Pro customers can tailor their system through three curated packages or through a personalized design consultation.
“Vivint’s HomeProtect Pro continues to offer homeowners a superior security, comfort, and energy management home experience backed by the most intelligent and integrated platform on the market,” said William Stovall, Senior Vice President of Marketing.
Both systems are supported by Vivint’s updated mobile app, which the company says offers more personalized control and a more intuitive interface for managing security devices, energy features, and smart home components.
Vivint emphasizes that all installations and monitoring services are handled by in-house employees, which the company says provides consistency in customer experience and contributes to its “day-one peace of mind” positioning across both HomeProtect and HomeProtect Pro.
