Telus, a communications technology company, has recently announced a new collaboration with Amazon Web Services (AWS) to create a new Telus smart living solution. This solution will leverage advancements in cloud technologies, internet of things (IoT), machine learning (ML), and artificial intelligence (AI) to create automation experiences across connected devices, according to Telus.
In a press release on the subject, Telus states the goal of this solution will be to reduce the complexity of installing and managing connected home devices and services from multiple vendors, device manufacturers (ODMs) and service providers. Additionally, the new service aims to reduce the complexity of setting up home automation routines with devices.
“Most connected devices for the home come with separate apps, logins and disjointed functionality, which hinders the promise of the truly smart home and the ability to scale,” said Dwayne Benefield, Senior Vice-president, Connected Home, Entertainment & Enablement at TELUS.
While the company has stated the solution will leverage AWS’s portfolio of IoT, ML, and AI services and support multiple IoT protocols, not much else is known about the solution at this time. What little else we do know is that Telus states the solution will be device agnostic and allow all connected devices to be controlled by a single Telus smartphone app with a zero-touch device onboarding process.
“The smart home starts with connectivity, which makes communication service providers uniquely positioned to deliver greater value to their customers in creating a unified experience,” said Michael Singer, Director for the Telco Industry, North America at AWS.

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“The TELUS smart living solution is a compelling example of how communication service providers can leverage their existing customer service solutions and network to solve challenges for their customers – and AWS is pleased to provide services and expertise to help them realize those ambitions.”
It all sounds very similar to the goals and functions of Matter as it stands right now, so it will be interesting to see how Telus works to differentiate itself from the standard (as well as other offerings currently on the market). Readers might also remember back when Xfinity, another communications service provider, tried its hand at incorporating smart home services in with its own.
Telus states its current plans are to launch the service for Canadian customers in the coming months, followed by a global rollout through strategic partnerships with other communication service providers.
TELUS aims to initially launch the service for Canadian consumers in the coming months, followed by a global rollout through strategic partnerships with other communication service providers. For those attending Mobile World Congress, the company will be showcasing this new smart living solution and technology at the AWS Booth.
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