The HDBaseT Alliance, the cross-industry association tasked with promoting and advancing the HDBaseT standard, and Contributor member SyncPro, the developer of CloudOS, are working together to enable cloud connectivity capabilities for HDBaseT products.
SyncPro’s cloud platform enables IT teams and Managed Service Providers (MSP) to remotely configure, monitor and maintain audiovideo, unified collaboration and digital signage products. With SyncPro’s CloudOS support, HDBaseT manufacturers can add advanced cloud-based features to their product line (such as easy deployment, pro-active monitoring capabilities, enhanced features licensing, firmware updates, and more), allowing integrators and end-users to configure and install their systems at a lower cost and shorter time.
In addition, as a multi-tenant cloud solution, SyncPro enables its partners to sell additional managed services on top of their products and installations, for a superior AV-as-a-Service (AVaaS) customer experience.
“Our goal is to optimize and maximize the value to our customers by enabling and simplifying cloud connectivity to the large install base of HDBaseT products,” says Omer Brookstein, co-founder & CEO, SyncPro.
“With built-in integration with leading ticketing systems such as ServiceNow, Jira Service Desk, and ConnectWise, as well as popular messaging platforms such as Microsoft Teams and Slack, our system ensures that IT and helpdesk teams will always be in control, immediately notified, and take pro-active actions to ensure end-user satisfaction.”
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