Latest In: Business Support

SaaS

Observables Launches IOBOT Configurable Router with RMR Potential for Dealers

With Observables' patent-pending IOBOT software as a service (SaaS) and AlwaysON platform, dealers have a cross-market offering that…

News June 15
Best Buy Customer Service Magnolia OneVision

What Magnolia’s ‘Mag Care’ Remote Support Says about the Future of Service

There are two big lessons home technology integrators can take away from the news that Best Buy’s Magnolia…

News June 14
Calibration Dirac Room Acoustics

Room Correction: The ‘Invisible Audio Component’

Integrators should add ‘smart audio processing’ or standalone room correction, along with physical damping, on every project.

News June 14
Alarm.com BlueBolt CE Pro 100 Control4 OvrC Pakedge Snap One

CE Pro 100 Names Top Remote Managed Services Brands

Fueled by its OvrC platform, SnapAV is the new Remote Managed Services category leader. Ihiji, Pakedge, BlueBolt and…

News June 14
CEDIA OneVision

Smart Home Consumers Want Sole Do-It-All ‘Technology Manager’

'Technology Manager' term named by consumers as best title for single do-it-all person to handle both personal electronics…

News June 8
Customer Service Software

4 Software Tools to Help You Deliver the Best Customer Support

Do you have the software it takes to deliver great customer support?

News June 8
Commercial Customer Service

How Texadia Systems Grew to $6.2M in Sales in Just 3 Years

Texadia Systems focuses on several niche markets, including commercial relocation projects, design/build A/V projects, high-end custom homes and…

News June 6
Distributor

AVAD Announces 11 New Branch Openings

AVAD is opening 11 new distribution branches in June as well as new headquarters in Scottsdale, Ariz.

News June 6
Distributor Snap One WAVE

Now with House-Brand Cameras, Could WAVE Electronics Be Next SnapAV?

Chasing SnapAV, distributor WAVE Electronics launches Lux cameras, nabs Honeywell security, prints logos on Amazon Echo, packages DIY…

News June 5
Azione Buying Group CE Pro 100 HTSA ProSource

Sony Overtakes Samsung as Top TV Brand Among Smart-Home Pros

Sony proves that a commitment to the specialty A/V and smart-home installation channel pays off; replaces Samsung as…

News May 31
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series