Latest In: Business Support

Business Resource Customer Service

We All Work For Sales: How Good Customer Experiences Can Lead to Growth

Industry expert Pete Baker shares two recent experiences that highlight the importance of good customer service, and how…

News July 6
coronavirus

Supply Chain and Shipping Issues Continue to Impact AV Product Prices, Availability

Global supply chain issues are continuing to cause problems for integrators, making it important for businesses to register…

News July 6
Business Resource

7 Ways to Build Trust with Your Ideal Customers

Focusing on social media engagement and ensuring your site is easy to use are two extremely important elements…

News July 5
coronavirus

Will the Global Chip Shortage Result in an Influx of Fake Components?

Industry experts suggest integrators should be on the lookout for an increase in fake components flooding the marketplace…

News June 30
Legal Surveillance

Can Surveillance Cameras Legally Record Client’s Neighbor’s House?

Lawful use of video surveillance cameras is the customer’s responsibility. Integrators are not liable. Posting notification signs is…

News June 29
Home Technology Association

Sutherland AV Marketing and Ascendo Join HTA

 SUTHERLAND AV MARKETING, owned by industry veteran Todd Sutherland, has announced that the company and Ascendo Immersive Audio are…

Briefs June 29
Training
National Training Center

National Training Center Library Sale

The National Training Center (NTC), a prominent and respected source of on-location and virtual classroom training and training…

Briefs June 28
Integra Mergers and Acquisitions Onkyo Pioneer Sharp Voxx

VOXX, Sharp Acquire Onkyo and Integra for $30.8M

VOXX and its subsidiary will own approximately 75% of the joint venture while Sharp will own the remaining…

News June 28
Business Resource NSCA RMR

Why Now Is The Perfect Time To Start Selling Service-Based Plans

As consumer cashflow continues to rebound from the COVID-19 pandemic, it's more important than ever for integrators to…

News June 24
Maryellen Oswald

Maryellen Oswald Joins the Rep Firm Studio Decor

After spending more than 20 years in consumer electronics media, Maryellen Oswald is joining Studio Decor, a rep…

Briefs June 23
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series