Pioneer Music Company, a 148-year-old distribution business, has opened its fourth location, this time in St. Louis, Missouri. It’s second new location in less than a year for the Catalyst AV network member.
Located in Chesterfield, Mo., the new facility features 7,731 square feet of warehouse space. Bill Diekmann, a St. Louis native with over a decade of custom integration experience, and two other well-qualified team members, will run the Chesterfield location.
Dan Haight, PMC president, comments, “The opening of a warehouse in St. Louis enables us to provide just-in-time inventory to the three largest markets in our territory, as well as offer one-day shipping to any location. Most of our customers are able to come in, shop, and pick up the product that day. In addition, we’re offering a same-day courier service for the surrounding St. Louis area and one-day shipping to any account in our territory. By offering our St. Louis customers zero freight costs and a unique shopping experience, we are optimistic about our ability to grow the custom integration market in this territory.”
He continues, “Our manufacturing partners benefit from consistent line representation across our entire territory, avoiding the troubles of over distribution. This market presence, along with our unmatched line card and premier customer service, helps us accommodate the dealers in the St. Louis area as a distributor solely focused on the custom integrator.”
Pioneer Music Company credits strong customer support for the company’s tremendous growth. The company says it has been able to expand markets due to a strong team effort in upholding its customer relationships. One of the ways the company plans to continue improving customer reach is through education.
“The importance of continuous education in this industry cannot be overstated. To help our customers remain on the cutting-edge, we will offer various product trainings throughout the year at no cost to our customers,” says Haight.“This point of the year is interesting due to all of the new product roll-outs occurring. The rush to wireless technology is continuing, joined by 4K compatibility and whole-home automation. This is indicative of the increasingly important role of ours as a distributor to become a one-stop shop, with an emphasis on education and customer service that can simplify the shopping experience for our customers.”
Pioneer Music Company's new location is:
17997 Chesterfield Airport Rd.
Chesterfield, Mo 63005
Its other locations are in Chanute, Kan., Lenexa, Kan., and Omaha, Neb.